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Autocad
Okta
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QuickOffice
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Documents
GoodReader
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Connect With Us
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Egnyte for Google Apps
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Incident Reports & Maintenance
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Incident Reports
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01/28/15 - Security Vulnerability Patch
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01/26/15 (East Coast Datacenter)
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01/26/2015 (Europe Datacenter)
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01/23/2015 (West Coast Datacenter)
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10/16/2014 (East Coast Datacenter)
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9/29/2014 - Sync Error (UK Datacenter)
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9/22/2014, 4:30 AM – 5:30 AM PST (UK Datacenter)
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9/15/2014 (East Coast Datacenter)
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9/8/2014 (APAC Region)
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7/9/14 (East Coast Datacenter)
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7/8/14 (Network accelerated domains - APAC region)
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6/24/14 (East Coast Datacenter)
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6/9/2014 Sync (East Coast Datacenter)
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6/8/2014 (East Coast Datacenter)
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3/28/2014 (East Coast Datacenter)
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3/12/2014 (East Coast Datacenter)
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01/09/2014 (West Coast Data Center)
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10/24/2013 (East Coast Data Center)
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6/5/2013 and 6/6/2013 (UK Datacenter)
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5/23/2013 (East Coast Data Center)
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2/19/2013 (East Coast Data Center)
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1/22/2013, 10:45 to 11:12, PDT (East Coast Data Center)
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12/15/2012 - Intermittent Sync
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8/13/2012, 22:42 to 00:15, PDT (East Coast Data Center)
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7/20/2012 - 13:48 to 15:54 PDT (East Coast Data Center)
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03/28/2012 - 1:30PM to 2:15PM Pacific (East Coast Datacenter)
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02/24/12 - UK Datacenter
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01/06/2012 - 6:55AM to 8:05AM Pacific
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12/16/11 6:24AM - 12:12PM Pacific - East Coast and West Coast Customers
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12/08/11 11:15AM - 1:47PM Pacific - UK Datacenter
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11/2/2011 (Pacific)
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10/10/2011 - 7:40AM to 8:30AM (Pacific)
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10/04/2011 - 2:10PM to 2:53PM (Pacific)
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08/14/11 - 3:33pm to 4:45pm (Pacific)
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08/07/11 - 4:00PM to 4:51PM (Pacific)
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08/01/11 - 9:52AM to 11:20AM (Pacific)
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07/27/11 - 7:00AM to 11:10AM (Pacific)
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07/25/11 - 10:00 AM - 12:00 PM (Pacific)
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07/21/11 4:40AM to 8:53AM PST - East Coast & Midwest Customers
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Attention East Coast and Midwest Customers
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03/09/11 - 9:26AM to 10:42AM PT - East Coast and Midwest Egnyte Customers
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01/28/11 - East Coast and Midwest Egnyte Customers
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12/15/10 - 2:00 PM - 3:10 PM (Pacific)
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10/21/10 11:49AM - 18:17PM
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10/07/10 1:57PM - 3:55 PM
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9/24/10 10:50AM - 11:52AM
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02/15/10 7:30am – 8:51am
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02/09/10 3:05pm – 7:00pm
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01/28/15 - Security Vulnerability Patch
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Scheduled Maintenance
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Product Support
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Web UI
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Advanced Folder Copy and Folder Templates
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Sharing Enhancements
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Changing a Standard User to a Power User
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What Next?
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Sharing Folder Access
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Sharing Files in Egnyte
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Deployment and User Guides
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Empower Users with Role-based Administration
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Shared & Private Folders
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Control Link Sharing at the Folder Level
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Quick Guide to Using the Web Interface
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Why You Should Switch to the New UI
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Uploading Through the Web Interface
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Empower Users with Role-based Administration
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Easily Switch Between Accounts With Multiple Entity Management
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How to Search for Files in the Web UI
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Configuring Folder Options
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Deleting and Restoring Files
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How To Search Your Account's Trash
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File Locking and Versioning
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Browse Images with the Gallery View
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The Users and Groups Page
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Advanced Authentication
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Egnyte University
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Egnyte WebEdit
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Ways to Upload and Download Files
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Reports & Auditing Overview
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Running a File Audit Report
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Which Types of Files Work with the File Previewer?
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Administrators, Power Users & Standard Users
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Running a Permissions Audit Report
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Sharing Links or Attachments Through the Web Interface
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Running a Login Audit Report
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The Administrative Package
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Controlling How Users Access Egnyte
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How to Use Upload Links
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Local Cloud Status Report
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Custom Branding Egnyte
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Getting Started Guides for the Classic Look
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Guide to the New Configuration Page
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Choose Your Own Folder Notifications
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How Do I See How Much Space I Have Used?
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Password Controls
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Upload Folders Using the Folder Uploader
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Sharing a Folder from the Web Interface
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Egnyte's Different Access Points
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Can I Change My Egnyte Account Name?
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How Do I Make a File Link More Secure?
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Am I Subject to Any Restrictions?
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What Happens if My Account is Locked for Non-Payment?
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Using Two-step Login Verification
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Forgot Username or Password
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Which Browsers and Operating Systems is Egnyte Compatible With?
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Why Can't I Upload Files through the Web Interface?
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The Device Control Suite
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The Advanced Security Package
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Additional Details on Folder Sharing
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Our New Web UI Has Arrived!
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Security - How Do I Know My Data is Secure?
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How to Disable Compatibility View
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What Happens to My Files If I Stop Using Egnyte?
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Can I Change My Egnyte Username?
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What is the "Duplicate Headers" Warning?
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How Do I Change My Egnyte Password?
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Why Isn't the Folder Uploader Opening?
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How Do I Send Java Console Logs?
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How Can I Change My Notification Settings?
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File and Folder Naming Conventions - Which Characters are Supported?
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How Do I Change My Session Time-Out Duration?
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Data Migration Services
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How Long Will It Take to Upload/Backup & Download My Files?
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How Do I Open PDF Files in Adobe and Not Internet Explorer?
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Integrate Egnyte Login Directly from Your Company's Website
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What Does "The Application's Digital Signature Has an Error" Indicate?
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Java Uploader navigation box is blank - MAC OS X and Safari 7
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HIPAA Satement & Business Associate Agreement
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Support Services
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Does the Classic View Have Any Features Not Found in the New UI?
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Malicious Shared File Links
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How Do I Search for Files (Classic UI)?
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Google Docs Integration
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Advanced Folder Copy and Folder Templates
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Egnyte for Google Drive
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Introduction to Egnyte for Google Drive
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Administrator's Guide to Getting Started with Egnyte for Google Drive
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Navigating between Egnyte and Google Drive
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Copying files between Egnyte and Google Drive
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Working with Google Docs in Egnyte
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Managing Google Drive Storage for Egnyte
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Solutions to common issues
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Introduction to Egnyte for Google Drive
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Desktop Sync
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Desktop Sync Overview
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Desktop Sync Installation Requirements
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Desktop Sync for Windows Installation Steps
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Desktop Sync for Mac Installation Steps
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Desktop Sync with Windows 8.1 and IE11
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Office 2013 Integration with Desktop Sync
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Mass Deployment of Desktop Sync for Mac with Munki
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Desktop Sync iWork 2013 support
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Configuring Single Sign-On (SSO) for Desktop Sync
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Desktop Sync Mass Installer (.msi) How-To
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Map Drive / Egnyte Drive vs. Desktop Sync
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How many files can Desktop Sync support?
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Key error with Desktop Sync
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Desktop Sync Releases
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How do I move or rename my Desktop Sync data folder?
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How do I change the username for the Desktop Sync application?
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How to uninstall Egnyte Desktop Sync?
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All my files are getting skipped - files not getting synchronized to the Cloud
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Proxy Information - How to enter the proxy values
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Visual Indicator icon not updating (Windows)
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What is Growl?
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Stop auto-launch of Desktop Sync (Mac)
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.eml files getting synchronized even when it is not updated
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Visual Indicator (VI) not showing
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Unable to launch Desktop Sync or Map Drive DMG file installation (Mac)
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Local Cloud services could not start (Windows)
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How do I stop/start or disable the Local Cloud services in Windows?
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Local Cloud services would not start - Norton and Trend Micro Users
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Local Cloud is skipping file(s) due to a locking error - Windows
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Does Desktop Sync run on Windows 2000 Servers
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Visual Indicators
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Why Do I Get a Bad Password Error When I Sync?
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Desktop Sync authentication fails due to password error - Use Keychain First Aid to fix (Mac)
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Desktop Sync 8.1.3
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Desktop Sync 8.0
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Desktop Sync 7.9
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Desktop Sync (Personal Local Cloud) 7.8
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Personal Local Cloud 7.7.1
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Personal Local Cloud 7.6.2
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Personal Local Cloud 7.6 (Mac)
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Personal Local Cloud 7.6 (Windows)
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Personal Local Cloud 7.3
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Personal Local Cloud 7.2
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Personal Local Cloud 7.1
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Personal Local Cloud 7.0
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Personal Local Cloud 6.6
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Personal Local Cloud 6.5
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Desktop Sync Overview
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Integrations
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Egnyte Outlook Add-in
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Active Directory Integration
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Salesforce.com Integration
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Using Egnyte for DocuSign
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Third Party Cloud Integration
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The Integrations Package
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Egnyte's APIs
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Using Egnyte's Google Drive Integration (Legacy Edition)
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Single Sign-On (SSO) Configuration
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Upgrading the Egnyte AD Kit
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Can Egnyte Host QuickBooks Data?
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File extension is lost when sharing or uploading from Outlook Add-In
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Slow uploads with Outlook Integration
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How do I upgrade to the latest Salesforce Integration package?
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Sophos End Point Encryption
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Egnyte Outlook Add-in
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Storage Connect
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Map Drive
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Unable to log on via the Map Drive client
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How Do I Uninstall Map Drive (Mac)?
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Mapped drive (webdav) limitation
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Credentials prompt when opening pdf files using Bluebeam application
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Map Drive Access
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Map Drive Installation
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Manually Mapping a Drive for XP-Vista-Windows7-Mac-Linux
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Video: How to Map a Drive
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Map drive vs. Network places on Windows XP
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Upload Speed Slow over WebDAV (Windows)
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What are the Gray File Icons in Webdrive?
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Can I Scan Files Directly to Map Drive?
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Mapping a drive using a net use command and logon scripts for domain users
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Why am I Repeatedly Asked for My Username/Password?
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Mac OSX 10.9 (Mavericks) Map Drive Support
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Why Are .xls Files Opening Blank in Office 2010?
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What Causes Corrupted Excel Files from Map Drive?
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What Causes the "0x80070780 Error"?
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Map Drive error message “Windows cannot access this Disc” or “Windows cannot read from this disk
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Why Can't I See Files Contained in Certain Folders (Windows)?
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What Causes the "The Internet Address is Not Valid" Error (Windows)?
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What Causes the "Word did not save the document" Error Message?
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Accessing Egnyte WebDAV Programatically
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Map Drive performance tweaks for Windows
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Error message 0x80070043 - the network name cannot be found while setting up Mapped drive/Prompt for User name and password does not come up
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What Causes the "End of File" Save Error in Photoshop for Mac?
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Why are My Files Opening as "Read-Only" (Windows 7)?
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How Can I Auto-map a Drive (Mac)?
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Configuring WebDrive to work with Egnyte
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Cannot open PDF, TXT, and image files from the map drive - Windows XP
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Drive mapping fails when Z: drive already exists
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How do I stop auto-mapping of the Egnyte drive in Windows and Mac?
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Unable to map a drive Windows Server 2003 or Windows XP x64
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Map drive is empty - Windows XP
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Unable to open/save Office files from map drive using MS Office 2003
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Map drive on XP fails
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The Egnyte desktop shortcut gets created, but you are unable to access any Egnyte folders
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Attachments sent from Egnyte are losing their file extensions and coming across as .dat files
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Map Drive has worked previously, but is no longer connecting (Windows)
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Unable to open Office files in Map Drive using (Win XP + Office 2010) or (Win 7 + Office 2003)
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Office 2003 and 2007 Office documents opens as read-only
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Why Do I Receive an Error When Downloading Large Files Via Map Drive?
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What Causes the "DavWWWroot" Error When Opening Office Files?
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Why Do I Lose AutoCAD DWG Files When Saving?
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Can I Perform a Mail Merge Using Map Drive?
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Cannot Use the Save Command in Office 2007 on Windows 7/Vista for files open on Map Drive
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Why Won't My Image Files Open (Windows XP)?
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Why Can't I Map Egnyte File Server as a Drive (Windows 2008 Server)?
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How Do I Create a Desktop Shortcut for Map Drive (Mac)?
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How Do I Disable Protected View to Edit in MS Office 2010?
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Why Can't I Map a Drive (Windows)?
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Unable to log on via the Map Drive client
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FTP
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FTP File Upload Overview
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Upload Files Using the FileZilla FTP Client (Windows & Mac)
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Upload Files Using the WinSCP FTP Client (Windows)
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Upload Files Using Fetch FTP Client (Mac)
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Upload Files Using the Cyberduck FTP Client (Mac)
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Video: How To Upload Large Files Using FTP
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FTP login fails - authentication failure
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FTP Administrative Controls
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Does FTP upload preserve timestamps?
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"Port is disabled" error
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Cyberduck does not show the full list of directories
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Files getting corrupted after uploading to Egnyte using FTP
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FTP - resume file transfer
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FTP access through Windows Explorer
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Command Line FTP
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FTP File Upload Overview
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Mobile
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★
iOS 8 Compatibility
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Error while viewing or opening RTF files in IOS
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Functions Supported by Different Mobile Apps
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Egnyte Mobile User Guides for iOS, Android, and Windows Mobile
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Third-Party Apps That Can Be Used With Egnyte
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iOS Mobile FAQs
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Android Mobile FAQs
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I am getting logged out of my iPad App
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Unable to open password-protected MS Office files on mobile device
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How to use Apple iWorks with Egnyte iPad and iPhone application
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Are Egnyte mobile applications HIPAA compliant?
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iOS 5.1
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iOS 5.2
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Android 5.1
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Android 5.2
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iOS 8 Compatibility
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Billing
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Egnyte Drive
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Storage Sync for Synology
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Storage Sync for NETGEAR
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★
Netgear RAIDiator firmware 4.2.27
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★
ReadyNAS 6.2 Firmware
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Storage Sync for Netgear Compatibility Chart
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Storage Sync for Netgear (Office Local Cloud) Overview
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Storage Sync for Netgear (Office Local Cloud) Installation
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Why can't I open or save a PSD file?
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How do I migrate my data to the Office Local Cloud (NAS)?
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How to Update Storage Sync for NETGEAR ReadyNAS 4 (Office Local Cloud)
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How to Update Storage Sync for NETGEAR ReadyNAS 6 (Office Local Cloud)
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iWork 2013 Support for Storage Sync NETGEAR
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NETGEAR ReadyNAS 6.0 Useful Documents
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Uninstalling the Office Local Cloud
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Video: Office Local Cloud for Netgear Server Sync
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error message: "Hostname is larger than 15 characters"
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Storage Sync for Netgear (aka OLC) Releases
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Security patch alert: Storage Sync for NETGEAR ReadyNAS 6
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Active Directory Integration with Office Local Cloud on Netgear NAS
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How do I access the Storage Sync settings page
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Storage Sync 9.0 for NETGEAR ReadyNAS 4.0 Devices
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Storage Sync 9.0 for NETGEAR ReadyNAS 6.0 Devices
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Will my data be encrypted on the NAS?
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Is real-time synchronization supported in the Storage Sync?
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Avoid excessive replication while backing up data from OLC
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How to Stop and Start the Storage Sync service on NETGEAR
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Finder freezes when copying large amount of files into the NAS
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Does Egnyte provide the NETGEAR ReadyNAS hardware?
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Sync fails due to SSL certificate error
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Reconnect the Egnyte share on startup (Mac)
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Support Discontinued for Egnyte ELC/OLC 6.x and 7.0
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Important information about Sparc based NETGEAR Ready NAS
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OLC access denied from Windows clients running AVG antivirus
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Storage Sync for Netgear (OLC) 9.1.4
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Storage Sync for Netgear (Office Local Cloud) 8.4.9
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Storage Sync Basics
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Office Local Cloud 8.3
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Office Local Cloud 8.2
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Office Local Cloud 8
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Office Local Cloud 7.4.2
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Office Local Cloud 7.3
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Office Local Cloud 7.2
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Office Local Cloud 6.7
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Office Local Cloud 6.2
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Office Local Cloud 5.2
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★
Netgear RAIDiator firmware 4.2.27
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Storage Sync for EMC
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Storage Sync for Hyper-V
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Storage Sync for VMware
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Storage Sync for VM Ware (Enterprise Local Cloud) Overview
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Storage Sync for VMWare (Enterprise Local Cloud) Installation
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How to Update Storage Sync for VM Ware (Enterprise Local Cloud)
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Storage Sync Server clock is not synchronized with Domain Controller
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Why can't I open or save a PSD file?
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Storage Sync for VM Ware (Enterprise Local Cloud) Releases
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How do I migrate my data to the Enterprise Local Cloud (VM)?
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Video: Enterprise Local Cloud for VMware
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How to Stop and Start the ELC services
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Will my data be encrypted on the ELC Share?
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Why can't I access the ELC settings page (http://ipaddress:8806)?
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How can I check system date and time on the ELC appliance
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ELC is unable to read users from my Active Directory
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When I try to map network drive for ELC, I get network path not found
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VM logs show Error 23 : - No space left or VM Exceeded Disk space
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ELC access denied from Windows clients running AVG antivirus
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Auto-Start ELC with VMware Server
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How do I add additional storage to the Enterprise Local Cloud?
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Reconnect the ELC share on startup (Mac)
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Avoid excessive replication while backing up data from ELC
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ELC is unable to connect to my Active Directory
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Preserving File Timestamps During Upload
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File in Use message when opening files from the ELC share
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Storage Sync 9.1.4
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Storage Sync 9.0
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Enterprise Local Cloud 8.2
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Enterprise Local Cloud 8
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Enterprise Local Cloud 7.4
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Enterprise Local Cloud 7.2
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Enterprise Local Cloud 6.7
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Enterprise Local Cloud 6.6
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Enterprise Local Cloud 6.2
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Enterprise Local Cloud 5.3
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Storage Sync for VM Ware (Enterprise Local Cloud) Overview
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Storage Sync for NetApp
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Announcements
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Alerts
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What's New
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★
Storage Sync for NetApp 3.0
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★
More items per page and richer email picker
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★
Preview Much Larger PDFs on iOS
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★
Storage Sync 10.0.13 for NETGEAR 6
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★
Streamlined Sharing Experience and Folder Templates
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★
Enhancements to My Links
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★
Send Folder Links from Storage Connect
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★
Storage Sync for Synology Is Here!
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★
Track User Activity with Ease
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★
Desktop Sync 8.2.2 Has Arrived
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★
Preview or Download? You Choose!
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★
Storage Sync for EMC is Here!
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Desktop Sync is Ready for OS X Yosemite
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Gallery View for Folder Links
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Link Tracking for All!
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Folder Links Just Got Even Better!
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Say Hello to Storage Sync 10.0!
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New Invitation Flow and WebEdit 2.0
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The All-New Outlook Add-In
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Search for Folders and More
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★
Storage Sync for NetApp 3.0
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Community Discussions
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Feedback
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Link summary report doesn't show pages after the first
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Enable "file audit report" for onboarding 'office' clients using FTP for upload...
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Numeric fields in reports sort lexicographically
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Add Support Ticket URL to Email
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Date and TIME should be displayed on Cloud File Server
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managing users
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Notes visible during Preview
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Notes feed (or full activity feed)
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Always maintain notes to files when moved/copied to other directories.
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Need easy way to point users to filesystem location
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Setting up Sync folders needs to be easier
-
PLC v7.8.300 install error
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Search Function Not Working
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Cannot see all items on page when using condensced view
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Unable to save (overwrite) Word doc created on Egnyte mapped drive
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Allow me to "follow" certain folders
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Ability to copy public file link from menu
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451 You may not create folder or upload files directly
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Windows Server 2012 support
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Tell me the password requirements!
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Internet Explorer / Web Interface
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Second Line support for resllers
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Shared files
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Feature request: Admin group
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Some Positive Feedback: Thanks for the updates!
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Security Concerns
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Please clean up the egnyte community forums
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Standard User Export
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Separate sharing and delete/move permissions
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Empty Name Field Shows as Null on Change to (Standard|Power) User Dialog
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User's Real Name on New User Dialog
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Rethink Delete Option on Group Edit
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Upload Button Feature for New Look
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Never delete trash
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You don't make it easy do you?
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HTML content showing up in Local Cloud drop-down during Sync, Local Cloud sync hangs.
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New look vs. old look
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Issue in web-based file manager when uploading empty file.
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CloudOn support for Andriod tablets
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Invitation - User Setup + Registration - Allow users to selec their own customized user id.
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search function in the classic view is not working
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Find User in Users&Groups>>Power Users
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xlm files are not recognized as excel for icons
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Two Move related requests
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Frequently accessed bar/Bookmarks displayed in folder tree/search includes folders
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Technical Support Experience
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File Audit Report field layout
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Use of Screen Realestate
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Excel Files
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File & Folder Operations - Permission Options When Moving
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Excel features lost on Local Cloud - Worksheet cell protection
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Deleting Log Files after 3 Months?
-
Upselling
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Maximum file sizes
-
Standard Users Grouped into Pages, WHY?! Editing GROUPS, WHY?!
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Why are you deleting negative Feedback?
-
I have been very happy with the suppport i have received
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Frustrated Again (FTP Blocked)
-
Office Local Cloud for Windows Storage Server 2008 R2 Essentials
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How do I - See if my Egnyte solution is working/connected correctly
-
Raees: 10 out of 10!
-
Support for Personal Local Cloud direct sync to Enterprise Local Cloud
-
Impressed with the Tech Support I got today
-
I am very satisfied with Egnyte and especially with my local cloud
-
File exclusion
-
A good word for Tino
-
Best Egnyte support I've received since we started using the service
-
Hippa Improvements
-
Would love to see a refresh option on each page
-
Need to better define services and 'HybridCloud' concept
-
If you add the ability to map multiple drives to multiple folders with different usernames
-
What happened to tech support?
-
Tino was EXCELLENT!
-
Reseller Support Improvement
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iPhone Customer Feedback for Egnyte Mobile Customer Support
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Storage Space
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iPad app
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Feedback
-
Thanks again for all you and your team are doing
-
Just received excellent tech support
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FTP
-
I saw your recent newsletter
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Tech support gave me great service.
-
You guys are great!
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FTP Should Always Be Visible
-
How About a Download Section
-
Move function menu should open at current location
-
Like embeded uploader... any chance of embeded folder with uploader?
-
Administrator Accounts
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Egnyte my HERO!!!!
-
Customer Support
-
Not being able to drag and drop files is really burdensome!
-
Send Link Functionality
-
You are absolutely AWESOME
-
I couldn’t be more pleased with your service
-
I am very happy with your website
-
Your support is second to no one!
-
Thank you very much for your help
-
Thanks for the perfect solution
-
Your prompt and helpful responses were excellent
-
Link summary report doesn't show pages after the first
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