The following is a list of products that have or are being retired.
Click here to review our browser and OS support policy.
What Does End of Support Mean?
When a product, operating system, or version reaches the end of support, Egnyte will no longer release new product features, bug fixes, or security patches but it will continue to operate past the End of Support date. As a result, if you experience any unexpected behavior after this date, Egnyte will recommend an upgrade to the latest version or comparable product.
What Does End of Life Mean?
When a product, operating system, or version reaches the end of life, Egnyte will no longer support the back-end infrastructure needed for the version to work as expected, and may even actively block the corresponding versions from communicating with the cloud, preventing any use of the application. To take advantage of the latest productivity, performance, and security enhancements, you will need to upgrade to the latest version or product.
| Name | Product | End of Support Date | End of Life Date | Helpdesk Article |
| Windows Server 2003 | Storage Sync, ADKit | 5/1/2017 | End of Support for Windows Server 2003 | |
| Storage Sync 10.3 and older | Storage Sync | 3/31/2018 | 7/31/2018 (Extended to 12/31/2018) |
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| Windows phone app | Mobile | 3/1/2018 | End of Support for Windows Phone | |
| Egnyte Drive 1.x for Windows | Desktop App (Egnyte Drive) | 1/31/2018 | 9/30/2018 (Extended to 10/31/2018) |
End of Life for Older Versions of Desktop Applications |
| Egnyte Drive 1.6.5 and below for Mac | Desktop App (Egnyte Drive) | 1/31/2018 | 9/30/2018 (Extended to 10/31/2018) |
End of Life for Older Versions of Desktop Applications |
| Desktop Sync 9.1.1 and below | Desktop Sync | 1/31/2018 | 9/30/2018 (Extended to 10/31/2018) |
End of Life for Older Versions of Desktop Applications |
| Backup Program | Web UI | 1/1/2018 | 2/1/2018 | |
| Storage Connect | 3/31/2019 | End of Life for Storage Connect | ||
| Desktop Sync (All versions) | Desktop Sync | 12/31/2019 | Transition from Desktop Sync to the Desktop App | |
| Lock and Unlock WebDAV Capabilities | WebDAV | 12/31/2019 | 12/31/2019 | Upcoming Changes to WebDav |
| Windows 7, 8, and 8.1 |
All | 1/14/2020 | End of Support for Windows 7, 8, 8.1 | |
| TLS 1.0 & 1.1 | All | 2/28/2020 | Blocking TLS 1.0 & 1.1 | |
| Classic and New Look 1.0 Web UI | Web UI | 4/24/2020 | ||
| WebEdit 2.3.0 for Windows and Mac | WebEdit | 7/29/2020 | WebEdit 2.4.2 for Windows and Mac | |
| Internet Explorer 11 | Web UI | 3/31/2021 | End of support for Internet Explorer 11 | |
| Netgear | Storage Sync | 9/30/2021 | Future of Storage Sync for NETGEAR | |
| Storage Sync 11.x | Storage Sync | 3/8/2022 | 6/29/2022 | |
| Cloud Migration Manager for VM | CMM | 12/14/2021 | 3/28/2022 | End of Support for Cloud Migration Manager (CMM) VM |
| Egnyte Cloud Copy | ECC | 3/15/2021 | 6/24/2022 | End of Life for Egnyte Cloud Copy (ECC) |
| WebEdit 2.4.3 and older | WebEdit | 11/23/2021 | ||
| Android 7 and 8 | Mobile | 11/23/2021 | End of Support for Android 7.X and Android 8.X | |
| Google Drive Integration | Integration | 9/1/2022 |
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| Egnyte for Office Desktop | 9/26/2022 | 12/31/2022 | ||
| CMM CLI Agent | CMM | 8/30/2023 |
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Egnyte reserves the right to make exceptions to this policy.