The following is a list of products that have been or are being retired.
Please review the Egnyte Policy For Browser And OS Support.
Name | Product | End of Support Date | End of Life Date | Helpdesk Article |
FileGuard for Windows | Secure & Govern | 4/30/24 | N/A | |
Egnyte Desktop Sync (All versions) | Desktop Sync | 12/31/19 | 4/30/24 | End Of Life For Egnyte Desktop Sync |
Egntye Desktop App v3.10.x and below | Desktop App | 12/31/23 | -- | End of Support for Desktop App versions 3.10.0 and below |
Microsoft SharePoint Co-Editing (Legacy) | Integration | 10/31/23 | 10/31/23 | Switching From Microsoft Co-Editing (Legacy) To New Microsoft Office Desktop Co-Editing Integration |
WebEdit 2.4.8 and older | WebEdit | 9/30/23 | End Of Life For WebEdit Versions Prior To 2.4.8 | |
CMM CLI Agent | CMM | 8/30/23 | ||
Egnyte for Office Desktop | Integration | 9/26/22 | 12/31/22 | |
Google Drive Integration | Integration | 9/1/22 | ||
Storage Sync 11.x or older | Storage Sync | 3/8/22 | 6/29/22 | |
Egnyte Cloud Copy | ECC | 3/15/21 | 6/24/22 | End of Life for Egnyte Cloud Copy (ECC) |
Cloud Migration Manager for VM | CMM | 12/14/21 | 3/28/22 | End of Support for Cloud Migration Manager (CMM) VM |
Classic and New Look 1.0 Web UI | Web UI | 4/24/20 | ||
TLS 1.0 & 1.1 | All | 2/28/20 | Blocking TLS 1.0 & 1.1 | |
Lock and Unlock WebDAV Capabilities | WebDAV | 12/31/19 | 12/31/19 | |
Storage Connect | 3/31/19 | |||
Backup Program | Web UI | 1/1/18 | 2/1/18 | |
Android 7 and 8 | Mobile | 11/23/21 | Android OS support policy | |
Netgear | Storage Sync | 9/30/21 | Future of Storage Sync for NETGEAR | |
Internet Explorer 11 | Web UI | 3/31/21 | ||
Windows 7, 8, and 8.1 | All | 1/14/20 | End Of Support For Windows 7, 8, And 8.1 | |
Windows phone app | Mobile | 3/1/18 | ||
Windows Server 2003 | Storage Sync, ADKit | 5/1/17 |
Note: Egnyte reserves the right to make exceptions to this policy.
What Does End of Support Mean?
When a product, operating system, or version reaches the end of support, Egnyte will no longer release new product features, bug fixes, or security patches but it will continue to operate past the End of Support date. As a result, if you experience any unexpected behavior after this date, Egnyte will recommend an upgrade to the latest version or comparable product.
What Does End of Life Mean?
When a product, operating system, or version reaches the end of life, Egnyte will no longer support the back-end infrastructure needed for the version to work as expected, and may even actively block the corresponding versions from communicating with the cloud, preventing any use of the application. To take advantage of the latest productivity, performance, and security enhancements, you will need to upgrade to the latest version or product.