Egnyte Help Desk

End Of Support Timeline

Out with the old and in with the new!  The following is a list of products that are no longer supported by Egnyte.  This means that if customers need support for one of the following features, they will be required to upgrade to a supported platform first.  Please refer to the linked HelpDesk articles to get more information and upgrade instructions.  If you have any questions, please contact support@egnyte.com.

 

Name Product End of Support Date End of Life Date HelpDesk Article
Internet Explorer 9 Web UI 5/31/2016   End of Support for IE 9
VMWare 8.x and 9.x Storage Sync 5/31/2016   End of Support for VMWare 8.x and 9.x
Netgear 8.x and 9.x Storage Sync 6/15/2016   End of Support for Netgear 8.x and 9.x
Map Drive   6/30/2016    End of Support for Map Drive
Synology Platform Storage Sync 6/30/2016   End of Support for Synology
NetApp Platform Storage Sync 6/30/2016   End of Support for NetApp
Desktop Sync 7.x Desktop Sync 7/31/2016   End of Support for Desktop Sync 7.x
Simple Web UI Web UI 9/30/2016  9/30/2016 End of Life for Simple Web UI
Internet Explorer 10 Web UI 9/30/2016    End of Support for IE 10
Netgear 4 Platform Storage Sync 9/30/2016   End of Support for Netgear 4 
Mac OS X 10.9.x Egnyte Drive 9/30/2016   End of Support for Mac OS X 10.9.x
iOS 8 Mobile 10/21/2016   End of Support for iOS 8

 

 

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community.