End Of Support Timeline

Out with the old and in with the new!  The following is a list of products that are no longer supported by Egnyte.  This means that if customers need support for one of the following features, they will be required to upgrade to a supported platform first.  Please refer to the linked HelpDesk articles to get more information and upgrade instructions.  If you have any questions, please contact support@egnyte.com.

 

Name Product End of Support Date End of Life Date HelpDesk Article
Internet Explorer 9 Web UI 5/31/2016   End of Support for IE 9
VMWare 8.x and 9.x Storage Sync 5/31/2016   End of Support for VMWare 8.x and 9.x
Netgear 8.x and 9.x Storage Sync 6/15/2016   End of Support for Netgear 8.x and 9.x
Map Drive   6/30/2016    End of Support for Map Drive
Synology Platform Storage Sync 6/30/2016   End of Support for Synology
NetApp Platform Storage Sync 6/30/2016   End of Support for NetApp
Simple Web UI Web UI 9/30/2016  9/30/2016 End of Life for Simple Web UI
Internet Explorer 10 Web UI 9/30/2016    End of Support for IE 10
Netgear 4 Platform Storage Sync 9/30/2016   End of Support for Netgear 4 
Mac OS X 10.10.x Egnyte Drive 9/30/2017   End of Support for Mac OS X 10.9.x
iOS 8 Mobile 10/21/2016   End of Support for iOS 8
Windows Server 2003 Storage Sync, ADKit 5/1/2017   End of Support for Windows Server 2003
Storage Sync 10.3 and older Storage Sync 3/31/2018  7/31/2018 End of Support for Storage Sync 10.3 and Older
Windows phone app Mobile 3/1/2018   End of Support for Windows Phone
Egnyte Drive 1.x for Windows Desktop App (Egnyte Drive) 1/31/2018 6/30/2018 End of Support for Older Versions of Desktop Applications
Egnyte Drive 1.6.5 and below for Mac Desktop App (Egnyte Drive) 1/31/2018 6/30/2018 End of Support for Older Versions of Desktop Applications
Desktop Sync 9.1.1 and below Desktop Sync 1/31/2018 6/30/2018 End of Support for Older Versions of Desktop Applications
Backup Program Web UI  1/1/2018  2/1/2018 End of support for Backup Program


 

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