The following is a list of products that have been retired.

Click here to review our browser and OS support policy.

What does End of Support mean?

When a product, operating system, or version reaches the end of support, Egnyte will no longer release new product features, bug fixes, or security patches. If an issue does occur, the Egnyte recommendation will be to update to the latest version or product.

What does End of Life mean?

When a product, operating system, or version reaches the end of life, Egnyte will no longer support the back-end infrastructure needed for the version to work as expected, and may even actively block the corresponding versions from communicating with the cloud, preventing any use of the application. To take advantage of the latest productivity, performance, and security enhancements, you will need to upgrade to the latest version or product.

 

Name Product End of Support Date End of Life Date Helpdesk Article
Internet Explorer 9 Web UI 5/31/2016   End of Support for IE 9
VMWare 8.x and 9.x Storage Sync 5/31/2016    
NETGEAR 8.x and 9.x Storage Sync 6/15/2016   End of Support for NETGEAR 8.x and 9.x
Map Drive   6/30/2016     
Synology Platform Storage Sync 6/30/2016    
NetApp Platform Storage Sync 6/30/2016    
Simple Web UI Web UI 9/30/2016  9/30/2016  
Internet Explorer 10 Web UI 9/30/2016    End of Support for IE 10
NETGEAR 4 Platform Storage Sync 9/30/2016  5/10/2019 End of Support for NETGEAR 4
Mac OS X 10.10.x Egnyte Drive 9/30/2017    
iOS 8 Mobile 10/21/2016   End of Support for iOS 8
Windows Server 2003 Storage Sync, ADKit 5/1/2017   End of Support for Windows Server 2003
Storage Sync 10.3 and older Storage Sync 3/31/2018 7/31/2018
(Extended to 12/31/2018)
End of Life for Storage Sync 10.3 and Older
Windows phone app Mobile 3/1/2018   End of Support for Windows Phone
Egnyte Drive 1.x for Windows Desktop App (Egnyte Drive) 1/31/2018 9/30/2018
(Extended to 10/31/2018)
End of Life for Older Versions of Desktop Applications
Egnyte Drive 1.6.5 and below for Mac Desktop App (Egnyte Drive) 1/31/2018 9/30/2018
(Extended to 10/31/2018)
End of Life for Older Versions of Desktop Applications
Desktop Sync 9.1.1 and below Desktop Sync 1/31/2018 9/30/2018
(Extended to 10/31/2018)
End of Life for Older Versions of Desktop Applications
Backup Program Web UI  1/1/2018  2/1/2018 End of support for Backup Program
Storage Connect     3/31/2019 End of Life for Storage Connect

 

Egnyte reserves the right to make exceptions to this policy.