A User’s Guide to Adding Content

Storing your files and folders securely in Egnyte allows you to access content from anywhere using any device. This article will walk you through the various ways a standard user can upload content to the Egnyte cloud.  

WebUI

Desktop App

Mobile Device

More Options

WebUI

Drag and Drop

You can drag files and folders from your desktop to Egnyte in just a few steps:

1. Navigate to a folder on Egnyte where you want to add content.
2. Click and hold the file or folder on your desktop that you want to add, then drag to the Egnyte Connect Web UI.
3. ‘Drop’ the content in the destination folder. Larger files may take some time.
   
   

Choose Files from your Computer

Add files and folders to Egnyte Connect from your desktop in just a few steps:

1. Navigate to the folder in the Egnyte Connect Web UI where you’ll add new content.
2. Click Upload.
   
   
   
3. Click Choose Files.
   
4. Select the files or folders you’d like to add.
5. Click Open. Done!

Considerations:

• For migrations of more than 50 GB from on-premises servers, we recommend using Migration App.
• While Web UI supports drag and drop for up to 100 GB, it isn't recommended for projects over 50 GB or a few hundred files.
• If there are errors, you can see them in the UI, but you'll need to scroll through a long list of files to identify them, and there's no way to export the list.
• If your computer goes to sleep in the middle of an upload, the upload will fail.
• There are file size limitations based on your Egnyte plan (contact your Egnyte account administrator for details).
• Google Chrome, Mozilla Firefox, Microsoft Edge allow you to drag and drop files and folders.
• Safari allows you to drag and drop files starting with version 6.
• Internet Explorer allows you to drag and drop files starting with version 10.
• You can not drag and drop empty folders to Egnyte. Your account Admin has a couple of different options for this, should you need this functionality. Refer to the following knowledge base articles: FTP Overview or Using Migration App to Migrate from On-Premises Sources.

Egnyte Desktop App

You can use Egnyte's Desktop App to move your content to the Egnyte cloud:

1. From File Explorer on a PC or Finder on a Mac, locate the files or folders you would like to add, highlight your content, then right-click and select Copy.
2. Staying in File Explorer or Finder, navigate to the destination folder on Egnyte Connect.
3. Right-click inside the destination folder, and select Paste.
   

Considerations:

• Uploading files creates a temporary storage space on your local machine of 2X the amount of data being copied. So if you want to upload 10 GB of data, you need 20 GB of free space: 10 GB to store the files and 10 GB for the upload cache.  Once the upload is finished, the cache is cleared.
• There is a recommended upload maximum of 40-50 GB of data at once. This isn't a hard limit, but uploading larger data sets will have various negative implications, such as causing other applications to crash.
• Larger uploads will take longer, and therefore may be impacted by your local machine's power save operations. If the machine is set to power down before an upload is finished, you may never be able to fully complete it.
• If there are errors, you can see them in the UI, but you'll need to scroll through a long list of files to identify them, and there's no way to export the list or to generate a log.
• If your computer goes to sleep in the middle of an upload, the upload will fail.
• There are file size limitations based on your Egnyte plan (contact your Egnyte account administrator for details).
• For migrations of more than 50 GB from on-premises servers, we recommend using Migration App.

Mobile Devices

You can easily upload photos, videos, and PDFs from a mobile device to your Egnyte account. Just follow these simple steps:

1. Launch the Egnyte mobile app.
2. Navigate to the folder where you want to add a file.
3. Click the New button that appears on the bottom left menu bar.
   
4. Choose to take a new photo or video, upload existing photo or video, or scan a document using the device’s camera.
   
5. Click Upload.

More Options

Above are just a few ways you can add content to Egnyte.  

Learn about more ways to add your files and folders to Egnyte in these knowledge base articles:

• How to add content to Egnyte using Outlook
• How to add content from Google Drive
• How to add content with FTP (only for Admin users)
• Using Migration App to Migrate from On-Premises Sources (only for Admin users)

For more complex data migrations or larger content uploads, you should engage your Egnyte Admin. The knowledge base article An Admin's Guide to Choosing a Migration Method can provide guidance.