Egnyte Help Desk

FTP File Upload Overview


FTP is a technology that transfers files more efficiently than standard HTML web browsers, decreasing your upload/download times anywhere from 20-60%.

Egnyte is compatible with most FTP clients; we support FTPS (File Transfer Protocol over implicit TLS/SSL) and FTPES (File Transfer Protocol over explicit TLS/SSL); we do not currently support SFTP (Secure File Transfer Protocol). Please also note that we do not support the ASCII transfer mode; please use the binary mode instead.

FTP access is limited to Admins and Power Users on the Office, Business, or Enterprise plans; trial users on these plans are limited to uploading 1 GB total via FTP.

Want a seamless migration experience? Use Egnyte's Cloud Migration Manager! Migrate your files, folders, and permissions from an on-premises server to Egnyte with an intuitive UI.

Popular Clients for Windows Users

Popular Clients for Mac Users

When Should I Use FTP?

We recommend using FTP if you are initially migrating up to 500GB of data or if you are uploading files that are each larger than 2.5 GB. Not sure how to go about your migration? Learn more about Egnyte's migration services.

Does FTP Preserve Timestamp?

File timestamps will be preserved during upload when using FTP.  Please ensure that you enable the timestamp preservation option on your FTP client.  For more information, please refer to this HelpDesk article.

How Do I Configure FTP?

We've prepared step-by-step instructions for configuring some of our users' favorite FTP clients. You can find links to those instructions below.

Using WinSCP to upload files to Egnyte (Windows)

Using Fetch to upload files to Egnyte (Mac)

Using Cyberduck to upload files to Egnyte (Mac)

Using FileZilla to upload files to Egnyte


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