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To ensure optimal performance when using Smart Cache devices, be sure to review the system requirements. You'll also want to review the following articles to make the set up as smooth as possible: 

VMware

Download Smart Cache for VMware

  • Product Guide
  • Supported OS versions and supported browsers: View the Egnyte Policy for Browser and OS Support article.
  • Supported version(s) of the Desktop App: 3.4 or higher
  • Supported Hypervisors: ESXi 6.x, ESXi 7.x, ESXi 8.x

    Deployment in VMware Workstation and VirtualBox hypervisors are not supported.

  • Recommended: 8 Cores of CPU (Minimum 4 Cores)
  • Recommended: 16GB of memory (Minimum 8GB)
  • Recommended: 50GB of System Disk storage
  • Default: 50GB of Data Disk storage (Maximum 16TB)

Hyper-V

Download Smart Cache for Hyper-V

  • Product Guide
  • Supported OS versions and supported browsers: View the Egnyte Policy for Browser and OS Support article.
  • Supported version(s) of the Desktop App: 3.4 or higher
  • Supported Hypervisors: Hyper-V 2016/Hyper-V 2019/Hyper-V 2022

    Deployment in VirtualBox hypervisor is not supported.

  • Recommended: 8 Cores of CPU (Minimum 4 Cores)
  • Recommended: 16GB of memory (Minimum 8GB)
  • Recommended: 50GB of System Disk storage
  • Default: 50GB of Data Disk storage (Maximum 16TB)

Jobsite

Download Smart Cache for Jobsite

  • Product Guide
  • Supported OS versions and supported browsers: View the Egnyte Policy for Browser and OS Support article.
  • Supported version(s) of the Desktop App: 3.4 or higher
  • Supported Hypervisors: Windows 10 Pro, Windows 11 Pro with Hyper-V

    Deployment in VirtualBox hypervisors is not supported.

  • Recommended: 8 Cores of CPU (Minimum 4 Cores)
  • Recommended: 16GB of memory (Minimum 8GB)
  • Recommended: 50GB of System Disk storage
  • Default: 50GB of Data Disk storage (Maximum 16TB)
  • Some off-the-shelf small form factor server options: Lenovo ThinkCentre M920 Tiny, Supermicro MiniTower

Limitations

File Types

Supported

Microsoft Office Formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)

Adobe File Formats (.pdf, .ai, .psd, .indd)

AutoCAD(.dwg,.dxf)

Others (.rtf, .jpg, .png, .tiff, .bmp, .txt, .avi, .wmv, .mov, .mp4)

Unsupported

Database applications like GIS (ArcGIS)

Other applications like SolidWorks and Unreal Engine

Other Limitations

Refer to this article for other limitations. 

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