Using Hostnames
If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for Wildcard (All services) in the table below rather than specific IP addresses for each service which can change over time.
If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace domain with your actual domain (customer account) name.
| Hostnames (All locations) | |
| Component | Hostname |
| Wildcard (All services) |
*.egnyte.com |
| Cloud Services |
domain.egnyte.com |
| Sync | sync-domain.egnyte.com |
| FTP | ftp-domain.egnyte.com |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides |
Public IP Addresses
Egnyte maintains a list of public IP addresses for customers that require a whitelist rule. In the tables below, you can find the IPv4 addresses used for Egnyte’s service components for every data center.
If you have a network or firewall that blocks/filters certain IP addresses, networks, sites, or third-party applications, we strongly recommend that you whitelist the IPv4 Prefixes for complete coverage of Egnyte services.
Please whitelist both the old and new IP addresses for your data center. We will notify our customers when the old IP addresses can be removed.
| Europe | |
| IPv4 Prefixes | 162.216.250.0/24 162.216.253.0/24 |
| Specific IPs | |
| Component | IP(s) |
| Web UI and Drive | 162.216.250.12 162.216.250.13 |
| Events | 162.216.250.19 |
| Sync | 162.216.250.14 |
| Access URL | 162.216.250.22 |
| FTP | 162.216.250.44 |
| Mail Server | 162.216.250.45 |
| Protect Mail Server | 167.89.108.82 |
| Default NAT IP* | 162.216.250.2 |
| SAML Authentication | 162.216.250.41 |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides |
Please whitelist both the old and new IP addresses for your data center. We will notify our customers when the old IP addresses can be removed.
| East Coast | ||
| IPv4 Prefixes | 162.216.249.0/24 162.216.252.0/24 |
|
| Specific IPs | ||
| Component | Old IP(s) | New IP(s) added 1/31/19 |
| Web UI and Drive | 208.83.105.12 208.83.105.13 208.83.111.195 208.83.105.11 |
162.216.252.12 162.216.252.13 |
| Events | 208.83.105.19 | 162.216.252.19 |
| Sync | 208.83.105.14 | 162.216.252.14 |
| Access URL | 208.83.105.22 | 162.216.252.22 |
| FTP | 208.83.111.232 | 162.216.252.44 |
| Mail Server | 208.83.105.8 208.83.111.132 |
162.216.252.45 |
| Protect Mail Server | 167.89.108.82 | No change |
| Default NAT IP* | 208.83.111.2 208.83.111.170 |
162.216.252.2 |
| SAML Authentication | 208.83.111.130 | 162.216.252.41 |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide | No change |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides | No change |
Please whitelist both the old and new IP addresses for your data center. We will notify our customers when the old IP addresses can be removed.
| West Coast | ||
| IPv4 Prefixes | 162.216.248.0/24 162.216.251.0/24 |
|
| Specific IPs | ||
| Component | Old IP(s) | New IP(s) added 1/31/19 |
| Web UI and Drive | 208.83.110.20 208.83.110.27 |
162.216.251.12 162.216.251.13 |
| Events | 208.83.110.19 | 162.216.251.19 |
| Sync | 208.83.104.221 | 162.216.251.14 |
| Access URL | 208.83.110.22 | 162.216.251.22 |
| FTP | 208.83.106.13 | 162.216.251.44 |
| Mail Server | 208.83.110.8 208.83.110.9 |
162.216.251.45 |
| Protect Mail Server | 167.89.108.82 | No change |
| Default NAT IP* | 208.83.104.114 208.83.104.210 |
162.216.251.2 |
| SAML Authentication | 208.83.110.33 | 162.216.251.41 |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide | No change |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides | No change |
*Typically used for Directory Service Integration such as Microsoft Active Directory or custom SMTP.
IP addresses may be added or removed. While we strive to keep IP changes at a minimum, new IP addresses may be required for operational purposes.
Need help? Contact us at support@egnyte.com with any questions, comments, or concerns about new addresses.
