Elevate Your Egnyte Expertise. Join our Customer Community to connect with a network of peers and share game-changing strategies. Join Today

Welcome to
Help Desk

Product Updates
Training
Support
Ideas Community Contact Support

Egnyte WebEdit

Egnyte WebEdit enables the users to select a file from Web UI and automatically open the file in its native application. Changes saved will automatically appear in the cloud as new versions. This lightweight product is ideal for users who need to edit files on their desktops, but don’t want to install Egnyte Desktop App. It's also more convenient than downloading, editing, saving, and uploading the saved version back to the cloud.

Check out the Additional Resources section for installation instructions and more.

Hover over a file in the Web UI and click on the edit icon -> WebEdit to edit the file in its native application.

EgnyteWebEdit.png

System Requirements

Advanced Configuration

Troubleshooting

Additional Resources

 

System Requirements

Supported OS and Browsers

Review the Egnyte Policy for Browser and OS Support

Minimum recommended system requirements

  • Up to 50 MB of free disk space for installation
  • Up to 1 GB (or more based on estimated size of files being edited) of free disk space for editing files
  • At least 4 GB of RAM

Download the installer of the latest version of WebEdit:

  • Windows
  • Mac
  • Or login to your Egnyte domain and navigate to Apps and Integrations
    webui_redesign_app_store_webedit.png

Advanced Configuration

Although WebEdit doesn't have any user interface, advanced configuration options can still be configured. In the installation folder of WebEdit ( ~/Library/EgnyteWebEdit  for Mac and  %localappdata%\EgnyteWebEdit  for Windows), user can modify or create the  config.txt configuration file to set WebEdit's configuration. Please refer to the table below for more information on which options are available to change.

Parameters Purposes Examples

proxy_host

proxy_port

Adjusting proxy setting (available since 2.2.7). proxy_host = 127.0.0.1
proxy_port = 8080
 file_delete_max_timeout Define the time after which non-lockable files will be deleted on stop/start of app. The default value is 5 days (available since 2.3.0).

file_delete_max_timeout = 5

 

Common Issues & Troubleshooting

  • With an outdated version of Egnyte WebEdit, users might see an error message "unknown error opening file to edit". 
    Screenshot 2023-11-03 at 11.49.22 AM.png
    • WebEdit versions prior to 2.4.8 will need to be updated to 2.4.9 or later before 30 September 2023
  • If WebEdit is installed, but an error shows up about needing to install it, check the following:
    • Users can run WebEdit on Windows by choosing Egnyte WebEdit from the start menu. On Mac, choose Egnyte WebEdit from the applications folder.
    • Microsoft Edge users on the latest Windows 10 updates may see errors about WebEdit not being installed if they have added their Egnyte domain to the trusted sites or intranet zone in Internet Options.
    • Internet Explorer's Enhanced Protection Mode blocks access to WebEdit and other applications running on localhost.
    • If the user is sure that WebEdit is running, access to it may be blocked by security software on their computer. Try accessing https://webedit.egnyte.com:9404/webedit/version and verify that it shows the version of WebEdit. If it doesn't show the version, contact support for options.
  • Mac users may see an error message when attempting to download and install WebEdit. Follow these instructions from Apple to successfully install WebEdit for Mac.
  • WebEdit does not work with Windows 8 Metro Mode.
  • WebEdit will not automatically lock .txt files when they are opened. This is because text editors typically load files in memory and do not lock the file on disk.
  • On-screen notifications will not appear for OS X users running 10.7 or lower.
  • Mac users may see a slight delay (up to 5 seconds) between when they save a file and when the new version of the file appears in the web UI.
  • WebEdit is not compatible with remote desktop solutions.
  • Office 2010 users may notice an issue where they open an Excel workbook with WebEdit, make a change without saving, and they are unable to open additional Excel workbooks. To open additional workbooks, simply select another cell in the first workbook.
  • Office 365 - Microsoft Store version will not work correctly with WebEdit. Re-install Office 365 with Click-to-Run version will resolve the issue. 
  • Any files failing to upload can be found in Egnyte WebEdit Failed Uploads folder on the Desktop for both Windows and Mac.
    Webedit_Overview 2.png

Additional Resources

The documents below contain more helpful information, like installation instructions, information about where WebEdit files are temporarily stored, and uninstall instructions. When uninstalling WebEdit, Mac users should use this client.

WebEdit for Windows

WebEdit for Mac

WebEdit for Administrators

 

 

Was this article helpful?
1 out of 18 found this helpful

For technical assistance, please contact us.