The article covers the detailed steps on migrating from legacy version to the latest Egnyte for Google Workspace Integration. It also includes the configuration steps for the admins to follow.
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Onboarding and Migration Plan
Admin Guidelines and Action Items
Prerequisite
Steps for Editing Existing Configuration
File Sync
Requirement for Authorization Account
Limitations for Users with Lifetime (Personal) Accounts
Shared Drive Creation Permissions
Administrative Control of Shared Drive Settings
Onboarding and Migration Plan
New Customers
- New customers will be onboarded onto the upgraded integration by default
Existing Customers
- Existing customers can migrate by following steps below
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Admin Guidelines and Action Items
Prerequisite
- The upgrade should be scheduled at non-business hours. This is to avoid data inconsistency issues
- The admin should create and use a separate Google Workspace account, solely created to authenticate this integration rather than relying on personal accounts. It is equally crucial to ensure these credentials are kept secure to prevent any unauthorized access
It is required to create a new Workspace User Account with a generic name and use that email to authorize the Google integration of the domain. Additionally, please make sure that this email address is not affiliated with a corresponding Egnyte user.
- To allow organizational users to create shared drives, administrators must uncheck the Prevent users in selected organizational units from creating new shared drives option. Administrators can also choose to restrict shared drive creation for specific organizational units or groups by checking this option
- Supported plans:
- Google Workspace Editions: Business Standard, Business Plus, Enterprise, Enterprise for Education, and Nonprofits Legacy
- G Suite Editions: Business, Education, and Enterprise
Steps for Editing Existing Configuration
- Log in to the Egnyte domain and navigate to Apps & Integrations.
- Click Google Workspace -> Settings.
- Click Edit Configuration.
- Provide consent and click Authorize.
Click here for more details regarding Google shared drives. - Click Allow Access.
- Sign in with the email address associated with a service account. Click Next in the Google Authorization pop-up.
- Enter the password and click Next.
- Click Continue.
- Click Allow.
- An Authorization Successful message will be displayed on setup completion.
- The above configuration is a one-time setup and does not need to be repeated.
- Once the authorization is complete, a service account named googlev4integration@domainname is automatically created. This account is visible only to administrators. It is strongly recommended not to delete or deactivate this account, as it is required to perform backend data synchronization.
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Additional Resources
Recommended Practices for Google Workspace Integration
Google Workspace Integration with Improved Collaboration - Overview