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Change Email Address

Users can update or change the email address on file from the Web UI. It's important to keep your email address up-to-date, so you can always get signed in and receive important notifications.

Admins can also change email addresses on behalf of their users.

Change Email Address

  1. Click on Profile button
    webui_redesign_user_profile.png
  2. Open the My Preferences option on the left side of the screen.
    webui_redesign_user_profile_my_preferences.png
  3. In the Profile section, update your email address and click Save at the bottom of the page. webui_redesign_user_profile_my_preferences_update_email_address.png
  4. You'll be asked to verify your password to change the email address.
    webui_redesign_confirm_email_change_password.png
  5. Once the email address is changed, you'll still need to verify your email address by responding to the confirmation email you'll receive at the new email address.
    webui_redesign_email_change_notification.png
  6. Once the change has been validated, you'll see a confirmation screen.

    Screen_Shot_2019-03-15_at_12.34.09_PM.png

Users with unverified email address might be restricted from using certain features

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