Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

Change Email Address

Follow

Users can update or change the email address on file from the Web UI. It's important to keep your email address up-to-date, so you can always get signed in and receive important notifications.

Admins can also change email addresses on behalf of their users.

Change Email Address

  1. Click on Profile button
    webui_redesign_user_profile.png

  2. Open the My Preferences option on the left side of the screen.
    webui_redesign_user_profile_my_preferences.png


  3. In the Profile section, update your email address and click Save at the bottom of the page. 
    webui_redesign_user_profile_my_preferences_update_email_address.png

  4. You'll be asked to verify your password to change the email address.
    webui_redesign_confirm_email_change_password.png

  5. Once the email address is changed, you'll still need to verify your email address by responding to the confirmation email you'll receive at the new email address.

    webui_redesign_email_change_notification.png

  6. Once the change has been validated, you'll see a confirmation screen.

    Screen_Shot_2019-03-15_at_12.34.09_PM.png
Was this article helpful?
0 out of 1 found this helpful

For technical assistance, please contact us.