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Folder Notifications

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Egnyte recognizes the need of the customers to keep track of the file/folder changes accessible to them within their company’s Egnyte domain. Email notifications can assist in monitoring these changes; however, receiving excessive notifications for every action may be overwhelming. 

Egnyte addresses these challenges with folder notification features enabling customization of these alerts. Users can choose to receive notifications for specific actions like uploads, file updates, deletions, moves, copies, downloads, and previews.

We classify notifications into two types:

  • File additions, updates, and removals
  • File downloads and previews

Notifications

All Folders

Users can modify their folder notification email settings from My Preferences -> Preferences if enabled by the Admin.

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Users can configure whether notifications are enabled for all folders, only for chosen folders, or disabled entirely. Notification criteria and email frequency can also be customized in this section.

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Select "for chosen folders" to receive folder notifications for specific folders. The section below provides details on how to set it up.  

It is important to note that users need to select folders manually to receive email notifications; otherwise, they won't receive any. 

The frequency option determines how often the user will receive shared folder notifications. If the user sets the interval to every day, they will receive a single email each day with all of their shared folder notifications for that day. If they set the interval to every hour, they could receive up to 24 shared folder notification emails in a day. 

Folder-Specific Notifications 

To enable notifications for a specific folder, click the Folder Details & Options from the More drop-down at the top of the screen. 

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From here, select the Options tab to access the settings. The notification criteria for the current folder can be selected.

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These settings need to be applied for each folder to receive notification emails. Also, to enable folder-specific notifications, select the "for chosen folders" option in the My Preferences section.  

Sub-folders will inherit the notification policies of their parent folder, but these can be overridden.

Shared Folder Notifications

For shared folders, notifications are sent based on the selected actions and frequency, but only for actions performed by users other than the recipient. This setup is designed to prevent excessive notification emails in the user's inbox. 

An example notification is shown in the screenshot below.

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