This article describes the differences between the Egnyte iOS app and its counterpart dedicated for use with Microsoft Intune.
Important: With the upgrade to the Intune SDK (Version 21.0.0), a new App Registration requirement has been enforced. This change will eventually cause users who authenticated on previous app versions to be prompted for a mandatory re-authentication (sign-in again):
-Reason for Prompt: When a user's current valid session expires, the app will be unable to silently refresh the access token, which forces a sign-in. The timing of this is governed by the organization’s Intune policy settings (Offline Grace Period).
-Required User Action: Immediate re-authentication is required when the sign-in prompt appears.
-Consequence of Delay: Failure to sign back in or ignoring the prompt beyond the period defined by the organization's policy may result in a selective wipe of the Egnyte data within the app.
The Egnyte for Intune app offers enhanced security via app protection policies, ensuring a seamless login experience. There are several limitations to consider when choosing the appropriate version of the Egnyte iOS app for your team, as outlined below.
- The Egnyte for Intune app is updated quarterly, while the regular Egnyte iOS app receives updates several times each quarter. As a result, new features in the regular app appear in the Intune app after the next scheduled update. Each Intune app release includes all features added to the regular app since the previous update. For detailed functionality differences, please refer to the latest release notes.
- There are a few permanent differences and limitations in functionality in the Egnyte for Intune app:
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Unsupported Features:
- The File Provider extension, which integrates with the iOS Files app, is not supported in the Intune version.
- Microsoft Office integration, which allows users to edit and co-edit Microsoft documents on their mobile devices, isn’t supported in the Intune app. However, customers who use Intune can still co-edit Microsoft documents by adding Egnyte storage to Microsoft apps, such as Microsoft 365, and accessing documents stored in the Egnyte file system from there.
- Google Docs integration — the ability to open, edit and co-edit Google-native documents — is not supported in the Intune version of the Egnyte app. As a result, Google Docs files stored in Egnyte cannot be directly edited or co-edited from within the Intune app.
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Conditional Features:
- Image Markups: Disabled by default but can be enabled if the ‘Send organizational data to other apps’ setting is configured as ‘All apps’ in the Intune app protection policy.
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Unsupported Features:
- Using both the regular and Intune app concurrently could pose potential challenges due to shared URL schemes and isn’t recommended and supported.