Egnyte Help Desk

Permissions FAQs

 

How do I modify folder permissions?

Select the desired folder within the file and folder listing view and click "Manage Folder Permissions".

 You can also change permissions for the current folder by clicking on "Manage Folder Permissions" under the Share button.

 

What is the difference between Owner, Full, Editor, and Viewer permissions?

Permissions Level Description
Viewer Read only
Editor Read/Write (& rename)
Full Read/Write/Delete (& rename)
Owner Read/Write/Delete and Permissions Management

 

How are permissions assigned when a user has multiple permission levels for the same folder?

User permissions always take precedence over group permissions (even if the group permission is set at a deeper level within the folder hierarchy).  For example, if Alex is part of a group that has Full access and Alex also has individual Editor access to the same folder, Alex will have Editor permissions for that folder.  Please note that if the user has NONE permissions that were set through the Permissions API, group permissions will override the NONE user permission.

If a user is part of two groups with varying permission level, the higher permission level takes precedence.  For example, if Taylor is part of a group that has Full access and another group that has Editor access to the same folder, Taylor will have Full access for that folder.

For individual user permissions, the permission set at the deepest level of the folder hierarchy takes precedence.  For example, if Jamie has Full access to the "Finance" folder and Editor access to the nested "Payroll" folder, Jamie will have Editor access for the "Payroll" folder.

 

How do I look at the current permissions for folders?

Navigate to "Settings" --> "Reports" --> "User Permission" to run a permissions report.  You can choose to run the report only for specified users or all users on the account.  Only administrators can access this report by default. However, administrators can navigate to "Settings" --> "User Type & Roles" --> "Roles" to enable certain Power Users to run reports.  

 

How do I assign permissions to a file?

Permissions can only be assigned to a folder, not a file.  Files inherit the permissions of their parent folder.

 

Can I modify permissions on the Egnyte mobile app?

Yes, folder owners can modify permissions in the Egnyte mobile app.

 

How do I exclude a specific user in a group from a folder?

Permissions are assigned at the user and group level.  Ensure that only the desired users are in the group that is given permissions for that folder.

 

How do I migrate my current permissions policy to Egnyte?

Please contact support@egnyte.com to assist you with the permissions migration.

 

How do I assign permissions to external collaborators?

Type in the email address of the external collaborator.  You will be prompted to create a new user account for the external collaborator.  

 

 

What are the permissions for Private folders?

All folders that are under the Private folder (/Private/{username}) give that user and all administrators Full permissions.  All other users have no access.  Private folder permissions cannot be modified.

 

How do I prevent user from accidentally deleting or moving a folder?

Administrators and users with owner permissions can use the fixed folder setting.  For more information, please refer to this article.

 

What is a None permission?

A None permission denies the specified user or group any access to the folder.  The None permission can only be set via the Permissions API.

 

Can I modify permissions for admins?

All administrators have Owner permissions for all folders under Shared.  Permissions for admins cannot be modified.

 

How are permissions inherited between a parent and child folder?

Permissions are always inherited from the parent folder.  If the permissions for the parent and child folder conflict, the permissions for the child folder takes precedence. If the user and group permissions conflict, the user permissions takes precedence.

 

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