Egnyte Help Desk

Egnyte Connect Desktop App Overview

NOTE: The Egnyte Connect Desktop App is the latest version of Egnyte Drive which includes the ability to sync content. The client is currently available on Windows and Mac.

 

Overview

The Egnyte Connect Desktop App provides fast real-time access to your files and folders stored in the cloud from the familiar Windows Explorer or Mac Finder application. Once connected, all Egnyte content you have access to will appear as a network drive. You will be able to view all your files and folders in the cloud without having to first sync them to your computer. Furthermore, you'll also be able to select certain folders to be synchronized for access, even when you are offline.

The Egnyte Connect Desktop App is designed to be a direct upgrade from Egnyte Drive (installing the app will upgrade any existing version of Egnyte Drive) and will not affect any other desktop client or access method.

General Information

Egnyte Connect Desktop App Installers
Sync for offline access with the Desktop App on Windows (Beta)

Egnyte Connect Desktop App for Windows

Egnyte Connect for Windows Installation/Uninstallation
Egnyte Connect for Windows Mass Deployment Guide
Egnyte Connect for Windows Best Practices 

Egnyte Connect Desktop App for Mac

Egnyte Connect Desktop App for Mac Installation/Uninstallation
Egnyte Connect Desktop App for Mac Mass Deployment Guide (with Munki)
Egnyte Connect Desktop App for Mac Best Practices

 

Features

Browse and modify cloud data directly from your computer

Easily browse all the Egnyte files and folders that you have access to directly from Mac Finder or Windows Explorer. The Egnyte Connect Desktop App will allow you to access all the files you have access to in the cloud without requiring all the disk space to store them. Disk space is only occupied temporarily by files that are currently open or were recently opened. The Egnyte Connect Desktop app will automatically download and upload files and folders as you create, rename, update and delete them.

Sync folders for offline access

Need access to some folders even while you're offline? The option to sync for offline access is readily available. Let the Egnyte Connect Desktop app keep selected folders synchronized to your computer so you can access them even when you don't have an internet connection. Any changes you make while offline are automatically uploaded once an internet connection is reestablished. The option to sync folders for offline access must be enabled by an Egnyte administrator on your domain.

Automatically access files from the best location

Simply select which folders you want to sync for offline access and work with your files in your normal manner. the Desktop App automatically decides whether your file will be downloaded from the cloud or an up-to date copy that's already on your machine. This ensures you get the best experience based on your current location and internet connection. Future versions of the app will be able to automatically connect to office file servers set up by your admin for even faster access to content without requiring the disk space to store all files on your desktop computer.

Integrations with other desktop applications

Open, edit, and save files directly from Microsoft Office, Adobe Acrobat, Photoshop, Illustrator, InDesign, and Autodesk AutoCad applications.

Global file locking

When one person opens a file using the app, the file will automatically be locked. As long as the file remains open, any other user attempting to access the same file will be notified of the lock if they're online and will not be able to edit or delete the file. The file will still be available for viewing. For more information on file locking, please refer to the file locking and versioning article.

File sharing directly from your computer

Quickly share a file from Windows Explorer or Mac Finder! Right click on a file and click "Share" to open a browser window where you can share a link to the file.

Support for multiple accounts

Customers with multiple Egnyte accounts can set up and sync from multiple drives. The Desktop App can support multiple drives which can be designated as mounted or unmounted through a shortcut in the Menu bar. Furthermore, multiple users on the same machine may add their own accounts, while the app will ensure that each user can only access content from their own account.

Support for large files

The Egnyte Connect Desktop App supports editing individual files up to 1 GB in size so all of your files can be opened and edited.

 

Availability

The Egnyte Connect Desktop App is available to all customers for Windows and Mac. The app allows users to mark folders for offline access and will be a direct upgrade from any version of Egnyte Drive.

 

Supported Operating Systems

Egnyte Connect Desktop App for Windows

  • Windows 10.x
  • Windows 8.x
  • Windows 7

Egnyte Connect Desktop App for Mac

  • macOS High Sierra
  • macOS Sierra
  • Mac OS X 10.11 (El Capitan)

Recommended hardware

  • 8 GB RAM
  • 250 MB for initial install
  • 2 GB of free disk space for storing temporary copy of files accessed from the cloud
  • [Optional] Additional disk space to store folders which are marked for offline access

Upgrade path

  • Egnyte Drive 1.x → Egnyte Connect Desktop App 2.x

 

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community.

Help Improve Egnyte

Every day we work hard to make Egnyte better with feedback from users to improve our products. Sign up to participate in Egnyte User Studies.