Before following the instructions below, quit the Desktop App Core - by doing so we make sure that our app won’t face some inconsistent state potentially leading to unexpected behavior. In addition, you can reference this article for CLI commands for Desktop App Core.
- Quit Desktop App Core
- Start with issuing a build-in nuke command:
/Applications/Egnyte.app/Contents/MacOS/Egnyte --cli nuke --full
- Remove the DA Core application by dragging it to trash;
- Next, remove data created/used directly by DA Core through Terminal using the commands below.
# sudo rm -rf ~/Library/Application\ Support/Egnyte
# sudo rm -rf ~/Library/Group\ Containers/FELUD555VC.group.com.egnyte.DesktopApp
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FileProvider
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FinderHelper
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FinderHelper.FinderSync
# sudo rm -rf ~/Library/Containers/Egnyte
# sudo rm -rf ~/Library/Containers/EgnyteFileProvider
# sudo rm -rf ~/Library/Containers/EgnyteFinderSync
# sudo rm -rf ~/Library/CloudStorage/Egnyte-*
# sudo rm -rf ~/Library/Application\ Support/FileProvider/com.egnyte.DesktopApp.FileProvider
All local files will be completely wiped out, including the files that are not yet synced. Please make sure to finish sync with the cloud before proceeding
You may see the following prompt to allow Terminal to access files managed by Egnyte. You need to allow it in order to proceed.