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Desktop App Core Uninstallation

In this guide users will learn how to fully uninstall Desktop App Core for Mac.

Web Interface

  1. Open Finder. Go to Applications. Right click on the Egnyte DA Core icon. Select Show Package Contents.
    DesktopAppCoreUninstallation -1.png
  2. Go to the Contents folder. Double click on the Egnyte Uninstaller application.
    DesktopAppCoreUninstallation -2.png
  3. Click on Uninstall button to proceed with the uninstallation.
    DesktopAppCoreUninstallation -4.png

Script

Before following the instructions below, quit the Desktop App Core - by doing so we make sure that our app won’t face some inconsistent state potentially leading to unexpected behavior. In addition, users can reference this article for CLI commands for Desktop App Core.

  1. Quit Desktop App Core
  2. Start with issuing a build-in nuke command:
    /Applications/Egnyte.app/Contents/MacOS/Egnyte --cli nuke --full
  3. Remove the DA Core application by dragging it to trash;
  4. Next remove data created/used directly by DA Core through terminal:
# sudo rm -rf ~/Library/Application\ Support/Egnyte
# sudo rm -rf ~/Library/Group\ Containers/FELUD555VC.group.com.egnyte.DesktopApp
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FileProvider
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FinderHelper
# sudo rm -rf ~/Library/Containers/com.egnyte.DesktopApp.FinderHelper.FinderSync
# sudo rm -rf ~/Library/Containers/Egnyte
# sudo rm -rf ~/Library/Containers/EgnyteFileProvider
# sudo rm -rf ~/Library/Containers/EgnyteFinderSync
# sudo rm -rf ~/Library/CloudStorage/Egnyte-*
# sudo rm -rf ~/Library/Application\ Support/FileProvider/com.egnyte.DesktopApp.FileProvider

All local files will be completely wiped out, including the files that are not yet synced. Please make sure to finish sync with the cloud before proceeding

Users may see the following prompt to allow Terminal to access files managed by Egnyte. Users need to allow it in order to proceed.

Desktop App Core Allow Terminal.png

 

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