How Do I Upload a File to the App?
How Do I Send Links from the App?
Does the App Sync Files to the Mobile Device?
How Do I Access Files When I’m Offline?
How Do I Edit and Save Files Back to Egnyte?
I Got an Attachment in an Email. Can I Upload this to Egnyte?
Which File Types Does the App Support?
How Can I Notify my Colleagues About My New File Edits?
What is the Difference Between Deleting the Local File and the Version in the Cloud?
How Do I Sign Out of the App?
Does the Session Timeout Setting Apply for the Android App?
Can I Add Egnyte Notifications to Android's Notification Channels?
How Do I Upload a File to the App?
To upload a file, navigate to the desired folder. Tap + Create or upload button at the bottom and select the type of item to upload. Files can be uploaded from the device or selected from third-party apps. It is also possible to take a new photo, record a video, or scan documents directly within the app. For more information refer to Android Upload Center - user guide.
For workflows that involve frequent photo capture, the Auto-Photo Uploader widget can be added to the home screen to enable quick photo capture and automatic syncing to Egnyte. In the absence of an internet connection, uploads are automatically completed once connectivity is restored.
How Do I Send Links from the App?
Tap the 3 dots next to the file or folder. When the action menu appears, tab the Share option. Choose who can access the file or folder and other link options.
For more information, refer to this article.
Direct Links for folders can also be shared from the mobile app with team members or for personal use. These links require the recipient to have the correct permissions since the link will open directly in Egnyte. To get a direct link, navigate to the folder and tap on the 3 dots next to it. Select Folder Details from the menu and copy the Direct Link to share with your colleagues.
Does the App Sync Files to the Mobile Device?
The app does not automatically sync files to the mobile device in order to conserve wireless data. However, folders can be manually synced to the mobile device if needed. Select Auto-update from the menu after tapping the 3 dots next to the desired folder. The folder content will be kept on the device and automatically updated with any changes.
Folders and files can also be marked for offline access, allowing continued work even without a reliable internet connection. Tap the 3 dots next to the folder or file and select Mark Offline. A copy is downloaded to the device, and any changes made while offline are automatically synced to the cloud once an internet connection is re-established.
How Do I Access Files When I’m Offline?
Make the file locally available by tapping the 3 dots next to the folder or file and selecting Mark Offline. A downloaded icon will appear next to the item. To access all of the files and folders marked for offline access, tap the Offline tab at the bottom of the app. From here, users can access the items, update them, or remove them from offline access.
How Do I Edit and Save Files Back to Egnyte?
Egnyte leverages third party apps to view and edit most file types. After editing and saving, simply hit back until back inside the Egnyte app. The app will automatically sync the edits.
Users can also edit and save files back to Egnyte, directly from Microsoft Office apps; click here to find out how.
I Got an Attachment in an Email. Can I Upload this to Egnyte?
Yes. Open the email and tap on the attachment icon. Then, pick the Open with Egnyte option from the pop-up that appears. Specify the folder where the file should be uploaded.
Which File Types Does the App Support?
The Egnyte app is fully integrated with Android’s native file picker, enabling the upload of any file type stored on the device.
How Can I Notify my Colleagues About My New File Edits?
@Mention someone in a comment and they will be directly notified.
What is the Difference Between Deleting the Local File and the Version in the Cloud?
Deleting the local version will only remove the file from the device; the file will still exist in the cloud.
How Do I Sign Out of the App?
Tap the profile icon at the top left corner of the screen, and select Logout.
Does the Session Timeout Setting Apply for the Android App?
No, the Android app does not use Session Timeout or Remember Me settings. It uses a simplified session management system based on secure authentication tokens to keep users signed in, providing a seamless and consistent experience without frequent login prompts.
Can I Add Egnyte Notifications to Android's Notification Channels?
Yes! The Egnyte app must be updated to version 8.2 or later to ensure compatibility. Learn more about Notification Channels.