Elevate Your Egnyte Expertise. Join our Customer Community to connect with a network of peers and share game-changing strategies. Join Today

Welcome to
Help Desk

Product Updates
Training
Support
Ideas Community Contact Support

Egnyte iOS App V 9.12 - AI Assistant Suggestion in Search in the Egnyte iOS Mobile App

External Release Notes: Mobile iOS App v 9.12 (October 28, 2026)

New Features and Improvements

AI Assistant Suggestion in Search 

When a multi-word query is entered in the search bar of the listing view, the app now detects whether the query is better suited to the AI Assistant than to a file search. If so, an Ask Assistant suggestion is displayed. Selecting it opens the AI Assistant with the query pre-populated. Single-word queries are not evaluated, and if detection is unavailable the search continues as usual. Users without access to the AI Assistant do not see the suggestion.

Background Color Switch in AutoCAD File Preview

A new button in the preview of BIM files (DWG, DXF, DGN) allows users to switch the background color between light and dark. This makes it easier to view drawings with dark lines, which were difficult to read against the previous dark background. The preview component has also been updated to its latest version.

Excel Preview as a Continuous Canvas

Excel files now open in the preview as a single, continuous canvas instead of a paginated view. Users can scroll up, down, left, and right through the full sheet, and table rows and columns remain visually connected.

Upload Improvements

The upload framework has been updated to improve the reliability and maintainability of file uploads in the app. No change to the upload experience is expected.

Issues Addressed

Repeated Photo Access Prompt with Limited Photo Access 

Users with Smart Upload enabled and Limited photo access granted to the app saw the system photo permission dialog on every app launch. The app no longer displays this dialog on launch. Smart Upload continues to process the photos the user has already granted access to, and users can change their photo selection in iOS Settings.

Additional Information and Resources

How to Upgrade

Visit the Apple AppStore to download the latest version of the Egnyte iOS Mobile App (v 9.12) or update the existing app to the newest version on all devices. It may take up to seven days for the latest version to propagate to all user devices. However, users can manually upgrade their app immediately after the release.


 

Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.