External Release Notes: iOS Mobile App for Intune v 9.7 (June 2, 2026)
New Features and Improvements
File and Folder Context Selection in AI Chats
Users can select specific files and folders as context sources before or during an AI Assistant conversation to ensure more accurate results. The assistant automatically scopes to the current folder upon launch, allows for real-time source adjustments within the chat, and enables users to refine answers by selecting or de-selecting specific reference files for answer regeneration.
AI Assistant Replaces Ask
The Ask tab now provides entitled customers access to the full AI Assistant experience upon clicking the AI button in the preview screen. This integration allows users to leverage web search, connectors, and cross-file context without leaving the current document. The assistant automatically scopes to the active file and displays smart startup prompts tailored to specific document types, such as contracts or floor plans, to accelerate common tasks. Customers without access to these advanced AI capabilities will continue to see the same experience they use today, with Ask simply being renamed to AI.
AI Support in File Preview
AI support is now available from the File Preview screen when opening shared document links in the Egnyte iOS app for Intune, allowing logged-in users with access to ask questions about a file’s content through AI chat.
Offline Storage Widget
A new offline storage dashboard widget on the Homepage screen provides real-time visibility into offline file readiness and storage limits. This central widget displays a visual meter of storage usage against the app's allocated quota, alongside a sync status indicator to ensure mission-critical files are fully downloaded before losing connectivity. Users can modify storage limits directly from the widget.
Respecting Folder-Level File Request Restrictions
The mobile app now dynamically respects folder-specific security settings for File Requests. If an administrator or folder owner disables Allow upload link creation for this folder for a specific directory via the WebUI, the option to Request files from others is automatically removed from the mobile context menu. This ensures a more streamlined experience by displaying only the actions permitted by current folder policies.
Issues Addressed
Improved AI Chat File Visibility
A fix has been implemented to resolve an issue where files retrieved during an AI chat session were not visible on mobile devices. Previously, while the web interface correctly displayed files used to generate AI responses, the mobile app would occasionally show an empty results field. With this update, all files cited or retrieved by the AI are now fully visible and accessible directly within the mobile chat interface, ensuring a consistent experience across the Egnyte ecosystem.
Upload Error During Image Upload
Some users experienced intermittent Upload Error messages when attempting to upload images. Improvements have been made to the upload process to ensure files are transmitted successfully across various network conditions, including Wi-Fi and cellular connections.
Opening Files with ‘#’ in File Name
Files containing a # character in their names could not be opened via the Apple Files app. These items now load correctly, ensuring consistent file access across both the Egnyte mobile app and the iOS native file system
Additional Information and Resources
How to Upgrade
Visit the Apple AppStore to download the latest version of the Egnyte iOS Mobile App for Intune (v 9.7) or update the existing app to the newest version on all devices. It may take up to seven days for the latest version to propagate to all user devices. However, users can manually upgrade their app immediately after the release.