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Egnyte iOS App V 9.6 - AI Support in File Preview in iOS Mobile App

External Release Notes: iOS Mobile App v 9.6 (April 23, 2026)

New Features and Improvements

AI Support in File Preview

AI Driven Document Ask and Summarization and Q&A is now available when opening shared document links in the Egnyte iOS app, allowing logged-in users with access to get AI assistance directly within the preview.

iOS_9.6_Release Notes 1.png      iOS_9.6_Release Notes 2.png

Respecting Folder-Level File Request Restrictions

The mobile app now dynamically respects folder-specific security settings for File Requests. If an administrator or folder owner disables Allow upload link creation for this folder for a specific directory via the Web UI, the option to Request files from others is automatically removed from the mobile context menu. This ensures a more streamlined experience by displaying only the actions permitted by current folder policies.

Issues Addressed

Improved AI Chat File Visibility 

A fix has been implemented to resolve an issue where files retrieved during an AI chat session were not visible on mobile devices. Previously, while the web interface correctly displayed files used to generate AI responses, the mobile app would occasionally show an empty results field. With this update, all files cited or retrieved by the AI are now fully visible and accessible directly within the mobile chat interface, ensuring a consistent experience across the Egnyte ecosystem.

Additional Information and Resources

How to Upgrade

Visit the Apple AppStore to download the latest version of the Egnyte iOS Mobile App (v 9.6) or update the existing app to the newest version on all devices. It may take up to seven days for the latest version to propagate to all user devices. However, users can manually upgrade their app immediately after the release.

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