E-mail Templates

Email invitation messages can be customized for your users. Each user type (Power and Standard Users) can have a different email template. You can use templates to promote helpful resources, provide general instructions, and much more. 

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Mail Server Integration

You can use your company's mail server to send out emails when sharing links, notifications, or inviting new users to your Egnyte domain. Please note that Port 25 for SMTP is not supported. We recommend using port 465 or 587 for SMTP.

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Mail Server IP Addresses

To ensure users are able to receive all email from Egnyte, please add the following IP addresses to your allowed sites.

  • 168.245.53.124
  • 149.72.193.80
  • 149.72.202.3
  • 149.72.133.214

If using a custom SMTP email server, please allow the data center IP address as well the email server IP, depending on the location. For details, see Egntye Firewall Rules

If you require assistance your firewall or SMTP relay settings, please contact Egnyte Support for assistance.