If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for Wildcard (All services). If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace domain with your actual domain (customer account) name.
| Hostnames (All locations) | |
| Component | Hostname |
| Wildcard (All services) |
*.egnyte.com |
| Cloud Services |
domain.egnyte.com |
| Sync | sync-domain.egnyte.com |
| FTP | ftp-domain.egnyte.com |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides |
IP Addresses
If you use a Directory Service Integration, like Microsoft Active Directory and\or are using a custom SMTP email server with your domain, please whitelist the following IP subnets based on the data center location. In addition, the subnets below, also allow white-listing against the various platform services if you cannot white-list based on hostname as described in the section above.
| Location | Default IP Subnet Address |
| West Coast |
162.216.251.0/24 |
| East Coast | 162.216.252.0/24 |
| Europe | 162.216.250.0/24 |
Mail Server IP Addresses
To ensure users are able to receive all email from Egnyte, please add the following IP addresses to your whitelist.
- 168.245.53.124
- 149.72.193.80
- 149.72.202.3
- 149.72.133.214
If using a custom SMTP email server, please whitelist the data center IP address as well the email server IP, depending on the location from the table above.
