If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for Wildcard (All services). If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace the domain with your actual domain (customer account) name.
Hostnames (All locations) | |
Component | Hostname |
Wildcard (All services) |
*.egnyte.com |
Cloud Services |
domain.egnyte.com |
Sync | sync-domain.egnyte.com |
FTP |
ftp-domain.egnyte.com |
Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide |
Smart Cache | Review the Firewall Domains Allowed section of the Hyper-V or VMware Product Guides |
Active Directory, External HSM, and Custom SMTP IP Addresses
If you use a Directory Service Integration, like Microsoft Active Directory and/or external HSM and/or are using a custom SMTP email server with your domain, then allow the following IP subnets. These subnets can be utilized alongside the hostnames within your Directory Service Integration, especially if hostnames cannot be used.
Starting from March 1st, 2023 we will start to utilize the new IP addresses listed below (irrespective of the data center location).
Location | Default IP Subnet Address |
Global |
162.216.249.0/24 162.216.250.0/24 162.216.251.0/24 162.216.252.0/24 |
Starting from April 1st, 2023 all communication from legacy IPs listed below (based on data center location) will cease.
Location | Default IP Subnet Address |
West Coast |
35.236.56.251 34.94.215.52 34.94.100.159 |
East Coast |
162.216.252.0/24 34.85.149.135 34.150.210.15 34.85.245.110 |
Europe |
35.190.199.51 104.155.27.98 34.78.25.130 |
Mail Server IP Addresses
To ensure users are able to receive all emails from Egnyte, add the following IP addresses to your allowed sites.
- 168.245.53.124
- 149.72.193.80
- 149.72.202.3
- 149.72.133.214
If using a custom SMTP email server, allow the data center IP address as well as the email server IP, depending on the location from the table above.