If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for Wildcard (All services). If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace domain with your actual domain (customer account) name.
| Hostnames (All locations) | |
| Component | Hostname |
| Wildcard (All services) |
*.egnyte.com |
| Cloud Services |
domain.egnyte.com |
| Sync | sync-domain.egnyte.com |
| FTP | ftp-domain.egnyte.com |
| Cloud Migration Manager | Review the Cloud Migration Manager Specifications section of the Product Guide |
| Turbo | Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides |
IP Addresses
If you use a Directory Service Integration, like Microsoft Active Directory, please whitelist the following IP address based on the data center location.
Note: If using custom SMTP email server, please whitelist below IP address depending on the location.
| Location | Default NAT IP Address |
| West Coast |
162.216.251.0/24 |
| East Coast | 162.216.252.0/24 |
| Europe | 162.216.250.0/24 |
Mail Server IP Addresses
To ensure users are able to receive all email from Egnyte, please add the following IP addresses to your whitelist.
- 168.245.53.124
- 149.72.193.80
- 149.72.202.3
- 149.72.133.214
If using a custom SMTP email server, please whitelist the data center IP address as well the email server IP, depending on the location from the table above.
