If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for Wildcard (All services). If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace domain with your actual domain (customer account) name.

Hostnames (All locations)
Component Hostname
Wildcard (All services)


Cloud Services


Sync sync-domain.egnyte.com
FTP ftp-domain.egnyte.com
Cloud Migration Manager Review the Cloud Migration Manager Specifications section of the Product Guide
Turbo Review the Firewall Domains Whitelisting section of the Hyper-V or VMware Product Guides


IP Addresses

If you use a Directory Service Integration, like Microsoft Active Directory, please whitelist the following IP address based on the data center location.

Note: If using custom SMTP email server, please whitelist below IP address depending on the location.

Location Default NAT IP Address
West Coast

East Coast


Mail Server IP Addresses

To ensure users are able to receive all email from Egnyte, please add the following IP addresses to your whitelist.


If using a custom SMTP email server, please whitelist the data center IP address as well the email server IP, depending on the location from the table above.