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Egnyte Hostnames for Firewall Rules

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If your firewall allows a wildcard hostname when setting up rules, we recommend using the hostname for  Wildcard (All services). If specific sites or hostnames are required in your firewall, the table below shows service specific hostnames. Simply replace the domain with your actual domain (customer account) name. 

Hostnames (All locations)
Component Hostname(s)
Wildcard (All services)

*.egnyte.com
*.egnyte-appliance.com
*.egnytegov.com

Cloud Services

domain.egnyte.com

Sync sync-domain.egnyte.com
FTP

ftp-domain.egnyte.com

Migration App for On-Premises Source Review the Migration App Specifications section of the Product Guide
Smart Cache Review the Firewall Domains Allowed section of the Hyper-V or VMware Product Guides

 

Active Directory, External HSM, and Custom SMTP IP Addresses 

If you use a Directory Service Integration, like Microsoft Active Directory and/or external HSM and/or are using a custom SMTP email server with your domain, then allow the following IP subnets. These subnets can be utilized alongside the hostnames within your Directory Service Integration, especially if hostnames cannot be used.

Starting from March 1st, 2023 we will start to utilize the new IP addresses listed below (irrespective of the data center location).

Location Default IP Subnet Address
Global

162.216.249.0/24

162.216.250.0/24

162.216.251.0/24

162.216.252.0/24

 

As of April 1st, 2023, all communication from legacy IPs listed below (based on data center location) has been ceased. 

Location Default IP Subnet Address
West Coast

35.236.56.251

34.94.215.52

34.94.100.159

East Coast

162.216.252.0/24

34.85.149.135

34.150.210.15

34.85.245.110

Europe

35.190.199.51

104.155.27.98

34.78.25.130

 

Mail Server IP Addresses

To ensure users are able to receive all emails from Egnyte, add the following IP addresses to your allowed sites.

  • 168.245.53.124
  • 149.72.193.80
  • 149.72.202.3
  • 149.72.133.214

If using a custom SMTP email server, allow the data center IP address as well as the email server IP, depending on the location from the table above. 

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