Anti-Virus Policy

Overview


Egnyte Connect is designed to be a part of your overall enterprise architecture which traditionally contains endpoint anti-virus mitigation as a best practice. With this in mind, Egnyte is not an anti-virus solution although it does provide some supporting technology to augment your anti-virus remediation efforts. Currently, Egnyte scans files for viruses received through
Upload Links and quarantines the files if they’re infected.

Egnyte recommends that all customers maintain their own anti-virus software. In support, Egnyte provides best practices for configuring anti-virus software for the Desktop App, Turbo, and Storage Sync as well as when you're uploading new content through Egnyte.

Best Practices

Desktop App/Turbo

  • Exclude the Egnyte drive letter (Windows) or volume (Mac). You can see the examples of what to exclude below.

    Screen_Shot_2019-04-18_at_10.33.46_AM.png


    Screen_Shot_2019-04-18_at_11.14.28_AM.png

  • Turn on real-time scanning for the desktop or laptop hard drive(s)

This information applies whether Desktop App is connected to Turbo or not.

Storage Sync

  • Exclude the Storage Sync network mapped drive (shown below).

    Screen_Shot_2019-04-22_at_12.46.40_PM.png

    Screen_Shot_2019-04-22_at_12.37.36_PM.png

  • Turn on real-time scanning for the desktop or laptop hard drive(s)

Upload Content to Egnyte

Egnyte recommends scanning all of your local sources before you migrate data to Egnyte.

Egnyte Community

Egnyte Community

Want to connect with other Egnyte users and our Egnyte team? Share ideas and ask questions in our Community .