Egnyte Connect is designed to be a part of your overall enterprise architecture which traditionally contains endpoint anti-virus mitigation as a best practice. With this in mind, Egnyte is not an anti-virus solution although it does provide some supporting technology to augment your anti-virus remediation efforts. Currently, Egnyte scans files for viruses received through Upload Links and quarantines the files if they’re infected.
Egnyte recommends that all customers maintain their own anti-virus software. In support, Egnyte provides best practices for configuring anti-virus software for the Desktop App, Turbo, and Storage Sync as well as when you're uploading new content through Egnyte.
Best Practices
Desktop App/Turbo
- Exclude the Egnyte drive letter (Windows) or volume (Mac). You can see the examples of what to exclude below.
- Turn on real-time scanning for the desktop or laptop hard drive(s)
This information applies whether Desktop App is connected to Turbo or not.
Storage Sync
- Exclude the Storage Sync network mapped drive (shown below).
- Turn on real-time scanning for the desktop or laptop hard drive(s)
Upload Content to Egnyte
Egnyte recommends scanning all of your local sources before you migrate data to Egnyte.
