Administrator Notification Settings

It’s important to stay up to date with all of Egnyte’s notifications to ensure that important updates or account changes are never missed. Learn how to customize all Admin notification settings to meet organizational requirements and user preferences.

Users can learn how to customize their folder notifications here.

Folder Notifications

Password and Email Change Notifications

Sync Notifications

Storage Consumption Notifications

Trash Purge Notifications

 

Folder Notifications

When an employee or business partner edits or uploads a file to a shared folder, Egnyte can notify all users with access to that folder of the changes. However, Egnyte offers highly granular controls for modifying how often one receive these types of notifications. For details on Administrator settings, visit Folder Notifications for Administrators.

 

Password and Email Change Notifications

If the Advanced Authentication feature is enabled on the domain then admins can configure Egnyte to send notification emails to users whenever their passwords are changed. Admins can also receive notifications when users reset their passwords. These alerts can serve as useful red flags for suspicious activity. These notifications can be found by going under Settings > Configuration > Security & Authentication > Password Controls section (shown below).

Sync Notifications

Sync Inactivity

With Sync Inactivity Notifications, Admins can receive email alerts when sync applications don’t successfully sync within a designated time period. This helps in monitoring sync failures across the various Storage Sync products. To set up notifications, go to Settings, select the Configuration tab, choose Applications, and scroll down to the Sync section.

To receive email notifications, set the Notify me... switch to Enabled. A set of options will appear.

• Use the drop-downs to specify a time interval for inactivity after which an email notification will be sent.

• Use the check boxes to specify whether inactivity notifications should be sent for Storage Sync Virtual Machines and Storage Sync for NETGEAR.

Sync inactivity notification emails will contain a list of sync failures that occurred in a certain period. It will also contain IP addresses and device names to help diagnose sync failures.

Storage Sync Alerts

Enabling Storage Sync alerts allows Admins to receive an alert when there are possible performance or storage issues with the Storage Sync device(s). It's highly recommended that admins enable these notifications so they can take immediate action to resolve the issue.

 

Storage Consumption Notifications

Admins have several notification settings to help them better manage the trash contents and storage capacity on their file server.

Overall storage consumption can be monitored by configuring a notification email to be sent when a specified percentage of the account’s storage has been used. By default, this alert will trigger when the account crosses 85% of the purchased storage. This setting can be found in Settings >  Configuration > General.

Admins and users with Can manage billing power user role can also monitor storage consumption from the counter in Settings > Subscriptions > Current Plan page. Hovering the mouse over the storage counter will show what portion of the consumed storage is being used by files, trash, and back-up versions of files.

 

Private Folder Quota

Administrators can set up a notification for users that exceed a storage size limit within their Private Folder. When this setting is enabled, Admins will receive a weekly summary report with the top 15 users that have exceeded the quota. If a user exceeds the size limit, they will receive a daily notification in their browser until the issue is resolved.

Check out this article to learn more!

Trash Purge Notifications

Deleted files go to the trash can. After a certain number of days (30 is the default), files in the trash will be purged. To receive an email before files are purged, enable the option depicted below.