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How to Download Files and Folders Using Egnyte WebUI

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While collaborating on the content in Egnyte, users sometimes need to download the files/folders for various reasons. Egnyte supports and helps users download files and/or folders in many ways and from various endpoints like Web Interface, Desktop and Mobile Apps. 

This article provides a guide on how to download files and folders using Egnyte WebUI.

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Downloading Content from Web Interface

Downloading a File

Downloading a File from Folder Listing 

Downloading a File from File Preview 

Downloading a Specific Version of the File

Downloading a Folder from Within that Folder

Downloading Multiple Files and/or Folder(s) from Folder Listing

Downloading File/Folder via Shared Links

Frequently Asked Questions (FAQ)

Downloading Content from Web Interface

Apart from the admins, the power users, and standard users with Owner, Full, Editor and Viewer permission are allowed to download the files and folders from the web interface. 

Downloading a File

The user can download a file in two different ways from the web interface.

  1. From the Folder Listing
  2. From the File Preview

Downloading a File from Folder Listing

There are two easy ways to download a file from the web interface. 

Firstly, you can hover over the file and select the Download button next to the right.

WebUI_WebUI

You can also select the checkbox next to the file or right-click on the file and select the Download option from the action menu.

WebUI_WebUI

The download will begin with the browser and can be tracked accordingly in the browser itself.

Downloading a File from File Preview

While previewing the file, you can simply select the Download button available in the top right corner.

WebUI_WebUI

The download will begin with the browser and can be tracked accordingly in the browser itself.

Downloading a Specific Version of the File

By default, the system will always download the latest version of the file. If you intend to download a specific older version of the file, you can also select the checkbox next to the file or right-click on the file and select the Versions & History option from the action menu.

WebUI_WebUI

The versions dialogue will open with the list of all the available versions of that file. Select the Download Version icon against the specific version you want to download.

WebUI_WebUI

The download will begin with the browser and can be tracked accordingly in the browser itself.

Downloading a Folder while Within that Folder

While viewing the contents of a folder, you can select the Download option from the top quick folder actions menu.

WebUI_WebUI

The download will begin with the browser and can be tracked accordingly in the browser itself.

The folder will be downloaded as a ZIP file.

Downloading Multiple Files and/or Folder(s) from Folder Listing

You can select the checkboxes next to the files and/or folder(s) and select the Download option from the action menu.

WebUI_WebUI

The user will be prompted with a confirmation dialogue along with options to include all versions and subfolders in the downloaded ZIP file. The information on how many total files and total size will be downloaded is also presented on this confirmation.

WebUI_WebUI

After reviewing the details and selecting appropriate options, the user can select the Download button on the confirmation dialogue. 

The download will begin with the browser and can be tracked accordingly in the browser itself.

Note: Multiple files and/or folder(s) will be downloaded as a ZIP file. The zip file downloaded can have a maximum of 10,000 files limited to a total of 10GB in size. 

Downloading File/Folder via Shared Links

When the downloadable file/folder links are shared, the recipient of the link can download the file/folder after accessing the same via the link.

For a file link, the user can simply select the Download button from the preview that opens upon accessing the link.

WebUI_WebUI

In the case of a folder link, the user gets two options to download the content. 

The user can download the entire folder by selecting the Download Folder button from the listing view that opens upon accessing the link.

WebUI_WebUI

Alternatively, the user can select the desired files and/or folders from the folder listing that opens upon accessing the link and then select the Download Selected button. 

WebUI_WebUI

The download will begin with the browser and can be tracked accordingly in the browser itself.

Also, refer to How to Download Files and Folders using Egnyte Desktop Apps and How to Download Files and Folders using Egnyte Mobile Apps for details on how to download content from Egnyte Desktop Apps and Mobile Apps respectively.

Frequently Asked Questions (FAQ)

Who Can Download the Files and Folders in Egnyte?

Apart from the Admins, the Power Users, and Standard Users with Owner, Full, Editor and Viewer permission are allowed to download the files and folders.

Why Do I See the Option to Download a File Greyed Out?

Apart from the Admins, the Power Users, and Standard Users with Owner, Full, Editor and Viewer permission are allowed to download the files and folders. You may have Viewer Only permission and hence the option to download a file will not be available greyed out.

Can I Download the Entire Folder in Egnyte?

Yes, you can download the entire folder in a ZIP file in Egnyte.

Can I Download Multiple Files and/or Folders in Egnyte?

Yes, you can download multiple files and/or folders in a ZIP file in Egnyte. 

When I Download a File, which Version of the File Gets Downloaded?

The latest version of the file gets downloaded by default. If you need to download the older specific version, you can select the file, then select the "Versions & History" option from the action menu to open the versions dialogue, and finally, from the dialogue select the Download icon against the version you want to download.  

Can I Download a Specific Version of the File?

Yes, if you need to download the older specific version, you can select the file, then select the "Versions & History" option from the action menu to open the versions dialogue, and finally, from the dialogue select the Download icon against the version you want to download.  

Can I Download the Folder while Viewing the Listing of the Same Folder?

Yes, you can download the folder while viewing the listing of the same folder. It will be downloaded in a zip file.   

Can I Download All the Versions of the File?

While downloading a folder or multiple files, you get the option to download all the versions of the selected files. However, while downloading a specific file, there is no option to download all versions. You can either download the latest version or choose to download a specific version of that file.  

While Downloading a Folder, Will it Download the Subfolders as Well?

While downloading a folder, you are presented with an option to include the subfolders. The option will be selected by default. You can always choose not to include subfolders if need be.  

Is There Any Limit on How Many Files/Folders Can Be Downloaded at a Time?

Multiple files and/or folder(s) will be downloaded as a ZIP file. The ZIP file downloaded can have a maximum of 10,000 files limited to a total of 10 GB in size.

Can I Download the File or Folder via a Link Shared with Me?

When the downloadable file/folder links are shared, the recipient of the link can download the file/folder after accessing the same via the link.

Why Can’t I Download the File via a Link Shared with Me?

When the preview-only file/folder links are shared, the recipient of the link cannot download the file/folder after accessing the same via the link.

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