Our incident reports are now available at https://status.egnyte.com You may also subscribe to real-time updates via Email, SMS, Twitter, or RSS feeds from our Status Page.
Egnyte makes it easy to share content inside and outside of your organization through Share links. Follow one of the links below to learn how to effortlessly collaborate with Egnyte.Only Administra...
Change Password To manually change the account password, follow the steps below: Login to the Egnyte domain through the WebUI. Click your profile picture / initials at the top right and then cli...
Admin users can define a list of file extensions that Desktop App should not upload to the cloud. Desktop App will continue to download existing files with the defined extensions, but updates or ne...
If your account is locked for non-payment, you will need to contact a sales associate to review the terms of your Egnyte account. Sales associates can be reached at retention@egnyte.com. Please do ...
Egnyte's entire platform is HIPAA-ready, which includes the applications developed to access the cloud file server. For more information on HIPAA compliance, click here.
Browsers: the latest two versions of Chrome, Microsoft Edge, Firefox, Safari. The use of Internet Explorer 11 is not recommended. JDK version: Java is optional (required for the drag & drop)....
Follow the steps below to upgrade: 1. Copy the directory_service.ini file from your current folder to a location outside of the folder. 2. Download and extract the new version. 3. Copy each entry...
In this article, you'll find information about different unsupported characters, file types, attributes, and more. Skip Ahead to... File and Folder Names File Attributes Path Limits File Types Us...
This article provides instructions for configuring the Command-Line FTP client to work with Egnyte. For background information about uploading files using FTP and access to other FTP configuration ...