External Release Notes: Desktop App for Windows v 4.8.1 (October 30, 2026)
Issues Addressed
Desktop App Performance Issues and Crashes After Connection Interruptions
After upgrading to 4.7.0, some users experienced noticeable lag, slow folder listings, drive disconnections, and unexpected crashes when the Desktop App’s connection to Egnyte was interrupted and re-established.
The Desktop App now stays running and reconnects reliably after network interruptions.
"No Matching Domains for Email" Error on First Launch After a Fresh Install
Resolved an issue where a fresh install of the Desktop App, mainly in VDI environments, showed a No matching domains for email error on first launch until the app was restarted.
The Desktop App now signs in correctly on first launch after a fresh install.
High Memory and Disk Usage When Mapped Network Drives Are Interrupted
Desktop App was using excessive memory and writing log files at a very high rate on computers with mapped network drives (SMB shares). Affected computers slowed down, ran out of memory, or in some cases showed blue screens, until the Desktop App or the computer was restarted.
The Desktop App now keeps memory and disk usage normal when a mapped network drive becomes unavailable, and resumes working with the drive once it is reachable again.
Known Issues and Limitations
No new limitations have been discovered.
Please refer to this article for the list of known limitations.
Additional Information and Resources
How to Upgrade
Visit the Desktop App installers article to download and install the latest version of the Desktop App or update the existing app to the newest version on all the devices. It may take a few days for the latest version to propagate to all user devices. However, users can manually upgrade their app immediately after the release.