Elevate Your Egnyte Expertise. Join our Customer Community to connect with a network of peers and share game-changing strategies. Join Today

Welcome to
Help Desk

Product Updates
Training
Support
Ideas Community Contact Support

AI Assistant - Improved Conversation History and AI Safeguards

External Release Notes: AI Assistant (April 15, 2026)

New Features And Enhancements

Improved Conversation History

Egnyte has made it easier to navigate and manage past AI conversations across its AI tools. Conversations now have auto-generated, meaningful titles, enabling users to quickly locate them. In Egnyte’s AI Assistant, all previous conversations related to the file or folder in scope are surfaced at the top for easy access.

Users can hover over or click on any historical conversation to delete, rename, share, or pin/unpin it. Pinned conversations remain at the top ensuring faster access.

AI Safeguards

Egnyte now offers AI Safeguards enabling the administrators to govern the AI within Egnyte by managing two critical aspects:

  • Data Visibility: Admins can now control and exclude the files from AI visibility preventing their usage by AI to generate responses. This ensures continuous data governance within Egnyte and sanitizes responses to requests made to Egnyte MCP Server
  • User Access: Admins can restrict which users and groups have access to AI-powered functionalities. This is useful for restricted AI rollouts and for the permanent exclusion of specific groups who don’t need to utilize AI functionality. 

AI Safeguard policies also offer a Report Only mode. In this mode, no restrictions are enforced; instead, it logs events. This allows administrators to evaluate the policy's potential impact before activating it.

This feature is currently available on Egnyte’s Elite and Ultimate plans. Contact the Egnyte account manager or Egnyte Sales team to get access to this feature.

MCP Server - Improvements in Existing and New Tools

This update improves how LLM clients like ChatGPT and Claude interact with the Egnyte content through the MCP Server

Large files are now handled more reliably with paginated retrieval, resolving issues where content was silently truncated. LLM clients can now discover organization's custom metadata schemas and apply metadata seamlessly. All actions that create or modify resources, such as folder creation, file uploads, comments, and share links now return a direct Egnyte Web UI link in the MCP response, making it easy for users to navigate to the relevant content.

File uploads through the MCP Server are now restricted to text-based formats (.txt, .csv, .json, .md, .html, and similar). Binary file uploads have now been removed. Error messages across all operations have also been improved to provide clearer, more actionable feedback.

Custom AI Clients for the MCP Server

Administrators can now define custom AI clients for connection to the MCP server, enabling more granular control over which applications can access the environment. This enhances security and governance, ensuring only approved AI tools are used and providing better oversight and control over connections.

Additional Information and Resources

The current release contains a few improvements to existing functionality.

  • Minor UI Improvements
  • Minor performance, security, and stability improvements
  • Minor bug fixes

 These changes will be available to all users by April 15, 2026.

 

Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.