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Bring Your Own AI Model - BYOM (Limited Availability)

Egnyte offers Bring Your Own Model (BYOM) capability to its users. Enabling customers to connect their own language models to use Egnyte's AI Assistant

This gives organizations more control over how their content is analyzed, summarized, or processed based on the models they trust and prefer to use. Currently, Egnyte supports OpenAI and Anthropic as the providers. 

With BYOM, teams can take advantage of custom-tuned models that better understand their specific domain or compliance needs. It also gives companies more flexibility especially for those already investing in AI models. 

For certain customers, BYOM provides a way to bring AI closer to their internal policies without giving up the benefits of Egnyte’s platform.

This feature is currently in Limited Availability for all customers having the Platform Plans and AI add-on. To request this feature, contact our Products team.

Connect a Model

  1. Navigate to Settings -> Configuration -> AI.
    Bring Your Own Model (BYOM)-2.png
  2. Click on Connect model.
    Connect model.png

    Alternatively, click on Tools in the chat input box for Egnyte’s AI Assistant, Agents, or Knowledge Bases.
    WebUi_BYOM 10-dec-2025 1.png
    Click on Model.
    WebUi_BYOM 10-dec-2025 2.png
    Click on Add custom model.
    WebUi_BYOM 10-dec-2025 3.png
  3. Enter the model details and click on Validate & Save.
    • Provider: Select the provider from the dropdown. Currently, Egnyte supports OpenAI and Anthropic as the providers.
      Bring Your Own Model (BYOM)-8.png
    • Model: Select the model from the dropdown. All the models supported by OpenAI and Anthropic are listed here.
      Bring Your Own Model (BYOM)-1.png
    • API-Key: Enter the API key for the model. The key will be encrypted and stored securely.

      If an incorrect API key is entered, the user will see an error message.

      Once a valid key is entered and saved, the model will be connected.
      Bring Your Own Model (BYOM)-10.png
      AI Assistant_BYOM_10.png

When a customer is using their own AI model on Egnyte, it is essential to note that data handling and exposure are governed by the terms and policies of their model provider. Egnyte strongly recommends reviewing their terms and conditions to understand how their data may be used or stored.

Edit the Connected Model

  1. Navigate to Settings -> Configuration -> AI.
    Bring Your Own Model (BYOM)-2.png
  2. Click on Edit.

  3. Make changes to the model details and click on Validate & Save
    blobid0.png
    The edited model will then be connected.

Remove the Connected Model

  1. Navigate to Settings -> Configuration -> AI.
    Bring Your Own Model (BYOM)-2.png
  2. Click on Remove.

  3. Click on Remove to confirm.
    Bring Your Own Model (BYOM)-9.png

Enable or Disable Model Selector

Admins have the option to choose if the users should be able to select their preferred Large Language Model from the chat input box. 

  1. Navigate to Settings -> Configuration -> AI.
    AI Assistant_BYOM_1.png
  2. User the toggle under Models to enable or disable the setting.
    WebUi_BYOM 10-dec-2025 9.png
  3. Click on Save changes.
    WebUi_BYOM 10-dec-2025 10.png
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