Copilot - Overview

Egnyte Copilot is an AI-powered conversational interface designed to enhance productivity and collaboration across an organization.

The users get access to Egnyte Copilot to interact with it by asking questions and receiving a response. They can use the suggested questions/prompts, use audio input or type in their own questions.

In addition, the users can also choose to interact with the specific knowledge bases. A Knowledge Base is a folder converted into a smart information hub for easy access and retrieval. Users can also verify sources, regenerate responses, provide feedback, manage chat history, and use suggested questions/prompts within Egnyte Copilot and  Knowledge Bases.

Benefits & Capabilities 

• Easily Configurable Knowledge Bases: Users can convert the existing folders on the Egnyte WebUI into easily searchable Knowledge Bases, allowing them to quickly find the information they need.
• Efficient Query Resolution: Copilot and Knowledge Bases enable the user to ask questions and receive accurate, AI-generated responses in real-time, reducing the time spent searching for answers.
• Source Verification: Users can verify the sources of information provided, ensuring reliability and transparency in the responses they receive.
• Tailored Suggestions: Benefit from customized question suggestions that streamline the search process, helping users quickly find relevant information.
• Response Regeneration: Users can easily regenerate responses to refine the answers to their queries, ensuring that they get the most relevant and up-to-date information.
• Feedback Mechanism: The option enables providing feedback on responses to help improve the Knowledge Base and address any queries, ensuring continuous improvement and user satisfaction.

Prerequisites

• An Egnyte admin account or Folder ‘Owner’ permissions to create a knowledge base on a particular folder.
• Access to the corresponding folder to be able to use the knowledge base and acquire the desired information

Use Case

Here are some example use cases for Egnyte Copilot & Knowledge Bases across different sectors:

1. Construction:
   • Utilize Egnyte Copilot to quickly identify contracts and other relevant documentation specific to a project by asking questions within the Knowledge Base.
2. Financial Services:
   • Retrieve and analyze financial reports, compliance documents, and investment portfolios for informed decision-making.
3. Investment Diligence:
   • Specific financial statements, legal documents, and contracts can be obtained from the Knowledge Base. 
4. Project Management:
   • Project managers and teams can summarize the meetings, obtain best practices and checklists, and access project plans using the feature. 
5. Employee Services:
   • Employees can easily know about company policies and benefits by asking questions from relevant Knowledge Base.
6. Public Sector:
   • Easily access policy documents and regulatory frameworks by querying the Knowledge Base.
7. Marketing:
   • Identification of the market trends and patterns using the campaign performance reports, customer research studies, and market reports extracted from the provided information. 
8. Life Sciences:
   • Get access to relevant case studies and research papers for a specific research project through the knowledge base.

Additional Sources

Learn more about detailed functionality and features of the Egnyte Copilot and Knowledge Bases