If you still have questions about the Multifactor Authentication using the FIDO2/WebAuthn feature, check out the frequently asked questions below. 

Where can I buy FIDO2 compatible security keys?

Various companies sell these security keys, and you can use any of the FIDO2 certified keys with Egnyte Protect. Some of the biggest and widely known companies are Google Titan key, Yubico, and Thetis. 

 

Can I use my FIDO U2F security key to secure my Egnyte Protect account? 

Yes, you can use your U2F key as a second-factor authentication for your Egnyte Protect account. Egnyte Protect supports FIDO2 keys, which are backward compatible with FIDO U2F security keys.

 

Can I use my FIDO2 security keys with my Egnyte Connect account?

Currently, you can only use your FIDO2 keys to log into your Egnyte Protect account. We are working on adding FIDO2 support to Egnyte Connect in the future.

 

Does GDPR or CCPA mandate me to use Multifactor Authentication using FIDO2/WebAuthn for my account?

Both GDPR and CCPA do not explicitly mention using multifactor authentication for security purposes. However, Egnyte strongly recommends that you secure your account by enabling multifactor authentication.

 

Do I need to use some specific browsers to use Multifactor Authentication using FID2/WebAuthn?

Currently, FIDO2/WebAuthn is supported on the latest versions of Chrome, Firefox, and Edge browsers. Support for Safari would be coming in the next few months.

 

Can I use the built-in Touch ID in my Mac OS device as a security key to set up Multifactor Authentication?

Yes, if you use Chrome browser on your Mac OS device, then during the security key set up process, you would have an option to use Touch ID.

 

Can I use the built-in Windows Hello in Windows device to set up Multifactor Authentication?

Yes, if you use Edge, Chrome, or Firefox browser on your Windows device, then during the security key set up process, you would have an option to use Windows Hello.

 

What is the difference between FIDO U2F/CTAP1 and FIDO2?

FIDO U2F is an authentication standard developed by the FIDO alliance that enables users to securely use hardware authenticators (security keys) to authenticate and access web services seamlessly. And, FIDO2 is the second-generation of the authentication standards with some additional components like WebAuthn.