External Release Notes: Desktop App for Windows v 3.24.0 (March 28, 2025)
New Features And Improvements
Improved Co-Editing Experience For Files With Upload In Progress
Enhanced the co-editing experience for cases where a file hasn’t finished uploading to the cloud. Previously, users would see a generic error message asking them to try again later. Now, when opening such a file for co-editing, users will see a new pop-up with a progress bar showing the file upload status.
This improvement doesn’t apply to folders synced for offline access.
Context Menu Option Renamed To ‘View Online’
Renamed the context menu option View in Cloud to View Online for better clarity and consistency with user expectations.
Issues Addressed
Desktop Configuration Profile - Custom Access URL Deployment Issue
Applying a Desktop Configuration Profile containing a Custom Access URL caused the deployment to fail. The configuration is now properly respected during mass deployment.
Lock State Alternating After File Save in BricsCAD
Saving .dwg files in BricsCAD caused file locks to alternate on each save. The locking mechanism now correctly maintains the intended lock state during and after the save process.
Log Collection Crashes
Log collection tool consumed excessive memory, sometimes causing the app to crash. This also prevented log files from being zipped and sent to support. The process is now more stable and reliable.
File With Unsupported Characters Stuck in Upload Loop
Files with unsupported characters like a tilde ~ at the end of the name were getting stuck in an endless upload loop. These files will now be properly skipped.
Known Issues Or Limitations
Co-Editing Not Triggered When Using ‘Save As’ In Office
When using Save As in Office to save a file to Egnyte Drive via Browse or This PC, the file will be saved, but co-editing will not initiate. This occurs due to a limitation in Microsoft Office’s integration behavior.
Please refer to this article for more details on this and other known limitations.