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Egnyte Copilot - Overview


Egnyte Copilot, a new AI-powered conversational interface, enables users to create and utilize Knowledge Bases effectively.

A Knowledge Base is a folder converted into a smart information hub for easy access and retrieval. Users can ask questions and get quick answers from these Knowledge Bases. The folder, once converted into a Knowledge Base, provides responses to the user's questions. Users can also verify sources, regenerate responses, provide feedback, and use suggested questions within the Knowledge Base.


Benefits & Capabilities 

  • Easily Configurable Knowledge Bases: Users can convert the existing folders on the Egnyte WebUI into easily searchable Knowledge Bases, allowing them to quickly find the information they need.
  • Efficient Query Resolution: Knowledge Bases enable the user to ask questions and receive accurate, AI-generated responses in real-time, reducing the time spent searching for answers.
  • Source Verification: Users can verify the sources of information provided, ensuring reliability and transparency in the responses they receive.
  • Tailored Suggestions: Benefit from customized question suggestions that streamline the search process, helping users quickly find relevant information.
  • Response Regeneration: Users can easily regenerate responses to refine the answers to their queries, ensuring that they get the most relevant and up-to-date information.
  • Feedback Mechanism: The option enables providing feedback on responses to help improve the Knowledge Base and address any queries, ensuring continuous improvement and user satisfaction.


  • An Egnyte admin account or Folder ‘Owner’ permissions to create a knowledge base on a particular folder.
  • Access to the corresponding folder to be able to use the knowledge base and acquire the desired information

Use Case

Here are some example use cases for Egnyte Copilot - Knowledge Bases across different sectors:

  1. Construction:
    • Utilize Egnyte Copilot to quickly identify contracts and other relevant documentation specific to a project by asking questions within the Knowledge Base.
  2. Financial Services:
    • Retrieve and analyze financial reports, compliance documents, and investment portfolios for informed decision-making.
  3. Investment Diligence:
    • Specific financial statements, legal documents, and contracts can be obtained from the Knowledge Base. 
  4. Project Management:
    • Project managers and teams can summarize the meetings, obtain best practices and checklists, and access project plans using the feature. 
  5. Employee Services:
    • Employees can easily know about company policies and benefits by asking questions from relevant Knowledge Base.
  6. Public Sector:
    • Easily access policy documents and regulatory frameworks by querying the Knowledge Base.
  7. Marketing:
    • Identification of the market trends and patterns using the campaign performance reports, customer research studies, and market reports extracted from the provided information. 
  8. Life Sciences:
    • Get access to relevant case studies and research papers for a specific research project through the knowledge base.

Egnyte Copilot is available only through the Copilot Add-on plan. Contact the account manager or Egnyte Sales team to get started.

Getting Started 

Detailed functionality and features of the Egnyte Copilot Hub and Knowledge Bases is included in the Egnyte Copilot – User Guide.


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