Egnyte Help Desk

Windows Egnyte Drive Best Practices

Here are some best practices to help you get the most from Egnyte Drive for Windows.

1. Prevent applications from scanning Egnyte Drive folders

If you have any applications that will scan a lot of files at a time (i.e. antivirus software, malware detectors, file indexers, etc.) set exclusions that will prevent them from scanning Egnyte Drive.  For antivirus software, ensure that you exclude the Egnyte Drive volume from virus scans and any type of realtime protection. We also recommend configuring anti-virus software to prevent them from scanning network drives to prevent a full scan on the domain. Without this option, the anti-virus application may request all files accessible to the user in Egnyte which results in extremely high bandwidth usage and performance issues due to downloads and lock requests from Egnyte.

 

2. Avoid uploading large amounts of data at one time

We do not recommend using Egnyte Drive for migrating large amounts of data at once (ie. more than 100 GB at a time or 2x the remaining amount of disk space on the machine). Egnyte Drive temporarily uses up to 2x the amount of disk space when new content is added (one copy to edit and one copy that is queued for upload). This ensures that users have immediate access to newly added content without the risk of file corruption. The storage used is only temporary and is cleared once the files are uploaded.

 

3. Map to Specific Folder

Go directly to the folder you work in without having to traverse your Egnyte file structure.  In Settings, click "Configure" and type the desire path in the "Cloud start path" field.  The Cloud start path format is as follows: /Private/{username}/{folder_name} or /Shared/{folder_name}.  Please ensure that you have permissions for this folder.

  

4. Disable Details pane on Windows 7

If you are running Windows 7, we recommend disabling the details pane as it consumes a lot of bandwidth.  This setting can be found under "Organize" --> "Layout" --> "Details pane".

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