Please follow the steps below to run the Sync Status Report from Egnyte's web interface. The report allows you to check the status of each type of sync instance running against your server.
1. Log on to https://customername.egnyte.com as the administrator
2. Click on the hamburger in the upper right corner
3. From the panel, click on Reports
4. Select Sync Status
5. Select All Users or specific users
6. Select all Sync options to be generated in this report
7. Click Submit