Customers’ use of the Egnyte Platform is subject to certain usage caps, limitations, and restrictions, which differ from plan to plan are described below.
By default, all eligible plans have the following Public API usage limits:
|
Limit Type for All Plans (Business/Essentials, Enterprise Lite/Elite, Enterprise/Ultimate) |
Default Limit |
| API Calls per Second | 2 |
| API Calls per Day | 1000 |
| API Calls per Month | 30000 |
Customers on the following plans may request higher API limits based on their business requirements by contacting Egnyte.
Plans |
Calls Per Day |
Calls Per Month |
| Enterprise Lite/Elite | 2,000 | 60,000 |
| Enterprise/Ultimate | 4,000 | 120,000 |
- Egnyte Public API is not available for customers on Trial, legacy Office and Team plans.
- Egnyte can only approve API keys for domain Admins.
- It is recommended to use a Service Account with Egnyte APIs.