Elevate Your Egnyte Expertise. Join our Customer Community to connect with a network of peers and share game-changing strategies. Join Today

Welcome to
Help Desk

Product Updates
Training
Support
Ideas Community Contact Support

AI Models Supported in Egnyte

Egnyte integrates with leading AI language models to power intelligent features across the platform, giving users flexibility in selecting a model that aligns with their requirements and preferences. This article covers the supported models, the steps to select a preferred model, and how admins can enable or disable the model selector for end-users.

Supported Models

  • GPT-5.6 Terra (Default): OpenAI's flagship model built for reasoning-intensive and coding-heavy workloads, suited for complex professional tasks
  • Gemini 3.5 Flash: Google's speed-optimized model designed for high-volume everyday tasks
  • Gemini 3.7 Flash: Google's fast, efficient model designed for high-volume tasks and responsive everyday workflows.
  • Claude Sonnet 4.6: Anthropic's model balancing performance and efficiency, with strong capabilities in coding, math, and agentic workflows.
  • Claude Sonnet 5: Anthropic's advanced model designed for complex reasoning, coding, and agentic workflows, balancing strong performance with efficiency.

Model Selector

Users can also choose from multiple AI models directly within the chat input box in Egnyte. 

  1. Click on the models icon in the input box. 
    AI_Models Supported in Egnyte15-7-2026 1.png
  2. Click on the desired model to select.
    AI_Model Support1.png
  3. The new model will be displayed as per the user’s selection. 
    AI_Model Support2.png

Model Settings

Enable or Disable Model Selector

Admins have the option to choose if the users should be able to select their preferred Large Language Model. 

  1. Navigate to Settings -> Configuration -> AI.
    AI_models supported in Egnyte 5.png
  2. Use the Allow users to select their preferred Large Language Model toggle to enable or disable the model selector. 
    AI_models supported in Egnyte 6.png
  3. Click on Save changes.
    AI_models supported in Egnyte 7.png

When the Model selector is disabled, GPT 5.6 will be used as the default model.

Manage AI Models Available for Use

Admins have the ability to select the specific AI models that will be available for use to the end users. They can enable or disable specific model(s) and also set the default model. 

  • Navigate to Settings -> Configuration -> AI.
    AI_Model Support3.png
  • Enable or disable the model by using the respective toggle.
    AI_Model Support4.png

    Gemini-3.7 Flash is disabled by default. Admins can enable the model from the Allowed Models list to make it available for the end users. 

  • Admins can also set the preferred default model by clicking on the respective check icon. There is a label added to the model recommended by Egnyte and it would be set as the default model.
    AI_Model Support5.png
     
  • Click on Set as default  to confirm. 
    AI_Model Support6.png
  • If the admins disable the default model, there would be an additional confirmation required. The next available model will then be automatically set as the default model. 
    AI_Model Support7.png

    It is required to keep at least one model enabled. Also, if there is only one model enabled then it will automatically be the default model.

    AI_Model Support8.png
  • The end-users will see the default model and the available AI model(s) as per the settings configured by the Admins.
    AI_Model Support9.png

Some AI models have UI indicators that identify specific attributes. For instance, new models have an experimental icon displayed next to them. The example below is for representation purposes only and is intended to illustrate how these indicators appear in the UI.

AI_Model Support10.png
Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.