If you sign in to Egnyte via an SSO provider (e.g., Okta, Azure AD, Google, etc.) and you need to log into a tool that does not support SSO login, you can set up a separate non-SSO password to log in.  

Non-SSO passwords are valid for the following protocols and functions:

Non-SSO passwords cannot be used to log into the Egnyte Web UI, desktop, mobile, or other Egnyte applications.


Setting a Non-SSO Password

To set or update your non-SSO password, follow the steps below:

  1. Log in to the Egnyte Web UI
  2. Click your profile picture or initials in the top-right of the screen and then click your name
  3. Click My Preferences
  4. Under the Security section, click the Set non-SSO password link
  5. Egnyte will send you an email with the subject line Set a non-SSO password for your Egnyte account.  Click the Set Password button. 
  6. You'll be asked to enter a password and confirm it


If you're an admin, you can send a non-SSO password setup link to a user by clicking the Set non-SSO password link on the right of the user's profile in Users & Groups.