Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

Setting a Non-SSO Password

Follow

If you sign in to Egnyte via an SSO provider (e.g., Okta, Azure AD, Google, etc.) and you need to log into a tool that does not support SSO login, you can set up a separate non-SSO password to log in.  

Non-SSO passwords are valid for the following protocols and functions: 

Non-SSO passwords cannot be used to log into the Egnyte Web UI, desktop, mobile, or other Egnyte applications.

 

Delegated Authentification

Whenever a "delegated auth" is configured (currently supported for Okta and Onelogin), by providing an API key token in Egnyte SSO setup, users can log in to the given service (FTP/SFTP, WebDav, etc) using their IdP (Okta/Onelogin) password and Egnyte username. Note that when delegated authentification is enabled, the option to set non-SSO passwords is not available.

 

Setting a Non-SSO Password

To set or update your non-SSO password, follow the steps below:

  1. Log in to the Egnyte Web UI
  2. Click your profile picture or initials in the top-right of the screen and then click your name
  3. Click My Preferences
  4. Under the Security section, click the Set non-SSO password link
    Screen_Shot_2021-11-15_at_2.17.26_PM.png
  5. Egnyte will send you an email with the subject line Set a non-SSO password for your Egnyte account.  Click the Set Password button. 
  6. You'll be asked to enter a password and confirm it

 

If you're an admin, you can send a non-SSO password setup link to a user by clicking the Set non-SSO password link on the right of the user's profile in Users & Groups.

 

Was this article helpful?
1 out of 1 found this helpful

For technical assistance, please contact us.