If you sign in to Egnyte via an SSO provider (for example, Okta, Azure AD, Google, etc) and you need to log into a tool that does not support SSO login, you can set up a separate non-SSO password to log in.
Non-SSO passwords are valid for the following protocols and functions:
- FTP and SFTP
- Public API
- 21 CFR Part 11 digital signatures in Review & Approval Workflows
Non-SSO passwords cannot be used to log into the Egnyte Web UI, desktop, mobile, or other Egnyte applications.
Setting a Non-SSO Password
To set or update your non-SSO password, follow the steps below:
- Log in to the Egnyte Web UI
- Click your profile picture or initials in the top-right of the screen and then click your name
- Click My Preferences
- Under the Security section, click the Set non-SSO password link
- Egnyte will send you an email with the subject line Set a non-SSO password for your Egnyte account. Click the Set Password button.
- You'll be asked to enter a password and confirm it
If you're an admin, you can send a non-SSO password setup link to a user by clicking the Set non-SSO password link on the right of the user's profile in Users & Groups.
Delegated Authentication
Whenever a "delegated auth" is configured (currently supported for Okta and OneLogin), by providing an API key token in Egnyte SSO setup, users can log in to the given service (for example, FTP or SFTP, etc) using their IdP (Okta or OneLogin) password and Egnyte username. Note that when delegated authentication is enabled, the option to set non-SSO passwords is not available.