Egnyte Android Application introduces Egnyte's AI Assistant, which is an AI-driven conversational interface. It allows users to efficiently use Knowledge Bases to retrieve information.
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Invoke a Knowledge Base
Contextual Invoking
Switch Between Knowledge Bases
Known Limitations
Related Articles
Invoke a Knowledge Base
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Navigate to AI.
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An onboarding screen appears. To learn more about the Knowledge Base, click Learn more.
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Click on Get started and a list of Knowledge base appears.
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Click on a knowledge base to start asking questions. To assist users in formulating queries, the AI Assistant offers Suggestions:, which are auto-generated questions towards the bottom to help start interacting quickly.
Users can also type in their question in the input bar on the knowledge base. Asking brief and specific questions generates the best answers. Multipart questions, when asked separately, generate better answers.
Questions can be entered manually or selected from suggestions. Once a response is displayed, user can:
- Tap thumbs up or down to give feedback
- Tap the copy icon to save the response text
Contextual Invoking
A folder with the Knowledge base badge indicates a Knowledge base.
Users can invoke the Knowledge Base from the 3-dots menu.
When Knowledge Bases are invoked from a folder view that is a part of any of the knowledge bases, users can directly interact with the target knowledge base.
Switch Between Knowledge Bases
Click on the dropdown menu and select the target knowledge base.
Known Limitations
- This product offering works only on textual data usually found in PDFs, DOCs or PPTs.
- Knowledge Base will not be able to provide satisfactory answers in the following scenarios:
- Questions where aggregation or other mathematical operations are required to be executed to find the answer, for example:
- What are the total sales for the year 2024?
- Questions where inference needs to be drawn by considering multiple information source:
- What is the largest proposal?
- Which district has the highest population density?
- What was the most expensive project?
- Questions related to file count:
- How many files are present in this folder?
- For January, how many receipts exist?
- Questions where aggregation or other mathematical operations are required to be executed to find the answer, for example: