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Migration App Status and Error Codes

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Audience

Any user of the Migration App. For any questions or errors regarding migration app reach out to Egnyte Support 

HTTP Status and Errors

Status Code Status code string representation Description
200 OK Success response
302 Found redirect Redirect Status Code
303 See Other redirect Redirect Status Code
401 Unauthorized Authorization Error
404 Page Not Found Resource not found
500 Service  Interval service error

 

Source Status

Status Code Status code string representation Description
900 AGENT_STATE_INACTIVE Agent is in "inactive" state
901 AGENT_STATE_ACTIVE Agent is in "active" state
902 AGENT_STATE_DEACTIVATED Agent is in "deactivated" state
903 AGENT_STATE_DELETED Transient state when Agent is deleted

 

Migration Status

Status Code Status code string representation Description
910 CREATE_MIGRATION: RUNNING Migration creation is in process
911 CREATE_MIGRATION: SUCCEEDED Migration creation succeeded
912 CREATE_MIGRATION: FAILED Migration creation failed
913 CREATE_MIGRATION: STOPPED Migration creation stopped
914 CREATE_MIGRATION: PAUSED Migration creation paused
917 CREATE_MIGRATION: QUEUED Migration creation queued
     
920 MIGRATE_DATA : RUNNING Data migration is in process
921 MIGRATE_DATA : FAILED Data migration failed
922 MIGRATE_DATA : SUCCEEDED Data migration succeeded
923 MIGRATE_DATA : STOPPING Data migration is stopping
924 MIGRATE_DATA : STOPPED Data migration has stopped
925 MIGRATE_DATA : PAUSED Data migration is paused
927 MIGRATE_DATA : QUEUED Migrate data queued
     
930 SCAN : RUNNING Scan is in process
931 SCAN : FAILED Scan failed
932 SCAN : SUCCEEDED Scan succeeded
933 SCAN : STOPPING Scan stopping
934 SCAN : STOPPED Scan stopped
935 SCAN : PAUSED Scan paused
936 SCAN : SKIPPED Scan skipped
937 SCAN : QUEUED Scan queued
     
940 DATA_UPLOAD : RUNNING Data Upload is in process
941 DATA_UPLOAD : FAILED Data Upload failed
942 DATA_UPLOAD : SUCCEEDED Data Upload succeeded
943 DATA_UPLOAD : STOPPING Data Upload stopping
944 DATA_UPLOAD : STOPPED Data Upload stopped
945 DATA_UPLOAD : PAUSED Data Upload paused
947 DATA_UPLOAD : QUEUED Data Upload queued
948 DATA_UPLOAD : SUSPENDED Data Upload suspended
     
950 DATA_SYNC : RUNNING True-Up is in process
951 DATA_SYNC : FAILED True-Up failed
952 DATA_SYNC : SUCCEEDED True-Up succeeded
953 DATA_SYNC : STOPPING True-Up stopping
954 DATA_SYNC : STOPPED True-Up stopped
955 DATA_SYNC : PAUSED True-Up paused
957 DATA_SYNC : QUEUED Data Sync queued
958 DATA_SYNC : SUSPENDED Data Sync suspended
     
960 MIGRATE_PERMISSIONS : RUNNING Migrate Permissions is in process
961 MIGRATE_PERMISSIONS : FAILED Migrate Permissions failed
962 MIGRATE_PERMISSIONS : SUCCEEDED Migrate Permissions succeeded
963 MIGRATE_PERMISSIONS : STOPPING Migrate Permissions stopping
964 MIGRATE_PERMISSIONS : STOPPED Migrate Permissions stopped
965 MIGRATE_PERMISSIONS : PAUSED Migrate Permissions paused
967 MIGRATE_PERMISSIONS : QUEUED Migrate Permissions queued
     
970 SANITIZE : RUNNING Sanitize is in process
971 SANITIZE : FAILED Sanitize failed
972 SANITIZE : SUCCEEDED Sanitize succeeded
973 SANITIZE : STOPPING Sanitize stopping
974 SANITIZE : STOPPED Sanitize stopped
975 SANITIZE : PAUSED Sanitize paused
976 SANITIZE : SKIPPED Sanitize skipped
977 SANITIZE : QUEUED Sanitize queued
     
980 FINALIZE_MIGRATION : RUNNING Delete Migration is in process
981 FINALIZE_MIGRATION : SUCCEEDED Delete Migration succeeded
982 FINALIZE_MIGRATION : FAILED Delete Migration failed
983 FINALIZE_MIGRATION : PAUSED Delete Migration paused
984 FINALIZE_MIGRATION : STOPPED Delete Migration stopped
987 FINALIZE_MIGRATION : QUEUED Delete Migration queued
     
101 META_MIGRATE_DATA : RUNNING Meta Migrate Data is in process
102 META_MIGRATE_DATA : FAILED Meta Migrate Data failed
103 META_MIGRATE_DATA : SUCCEEDED Meta Migrate Data succeeded
104 META_MIGRATE_DATA : STOPPING Meta Migrate Data is stopping
105 META_MIGRATE_DATA : STOPPED Meta Migrate Data stopped
106 META_MIGRATE_DATA : PAUSED Meta Migrate Data paused
107 META_MIGRATE_DATA : QUEUED Meta Migrate Data is queued
     
110 ASYNC_COPY :  RUNNING Async copy is running
111 ASYNC_COPY :  FAILED Async copy is failed
112 ASYNC_COPY :  SUCCEEDED Async copy is succeeded
113 ASYNC_COPY :  STOPPING Async copy is stopping
114 ASYNC_COPY :  STOPPED Async copy is stopped
115 ASYNC_COPY :  PAUSED Async copy is paused
117 ASYNC_COPY :  QUEUED Async copy is queued
118 ASYNC_COPY :  SUSPENDED Async copy is suspended
     
120 CREATE_EMPTY_FOLDERS :  RUNNING Create Empty Folders is in process
121 CREATE_EMPTY_FOLDERS : FAILED Create Empty Folders is failed
122 CREATE_EMPTY_FOLDERS :  SUCCEEDED Create Empty Folders is succeeded
123 CREATE_EMPTY_FOLDERS : STOPPING Create Empty Folders is stopping
124 CREATE_EMPTY_FOLDERS :  STOPPED Create Empty Folders is stopped
125 CREATE_EMPTY_FOLDERS : PAUSED Create Empty Folders paused
127 CREATE_EMPTY_FOLDERS :  QUEUED Create Empty folders queued
     
130 SIMULATE_PERMISSIONS :  RUNNING  Simulate Migrate Permission is in process 
131 SIMULATE_PERMISSIONS : FAILED  Simulate Migrate Permission failed 
132 SIMULATE_PERMISSIONS :  SUCCEEDED  Simulate Migrate Permission succeeded
133 SIMULATE_PERMISSIONS : STOPPING  Simulate Migrate Permission is stopping
134 SIMULATE_PERMISSIONS :  STOPPED  Simulate Migrate Permission stopped
135 SIMULATE_PERMISSIONS : PAUSED  Simulate Migrate Permission is paused
137 SIMULATE_PERMISSIONS :QUEUED Simulate Migrate Permission is queued
     
210 SPEED_TEST : RUNNING  Speed Test is in process 
211 SPEED_TEST : FAILED  Speed Test failed 
212 SPEED_TEST :  SUCCEEDED  Speed Test succeeded
213 SPEED_TEST : STOPPING  Speed Test is stopping
214 SPEED_TEST :  STOPPED  Speed Test is stopped
215 SPEED_TEST : PAUSED  Speed Test is paused
     
220 SCHEDULE_JOB : CREATED  Scheduler job created
221 SCHEDULE_JOB : RUNNING  Scheduler job is running
222 SCHEDULE_JOB :  SUCCEEDED  Scheduler job succeeded
223 SCHEDULE_JOB : STOPPING  Scheduler job is stopping
224 SCHEDULE_JOB :  STOPPED  Scheduler job stopped
225 SCHEDULE_JOB : FAILED Scheduler job failed
226 SCHEDULE_JOB : PAUSED Scheduler job paused
     
230 SCAN_SOURCE : RUNNING  Scan source is running 
231 SCAN_SOURCE : FAILED Scan source failed 
232 SCAN_SOURCE :  SUCCEEDED  Scan source succeeded
233 SPEED_TEST : PAUSED  Scan source is paused

 

Project

Status Code Status code string representation Description
140 CREATE_PROJECT : SUCCEEDED Create project succeeded
141 SIMULATE_SCAN : RUNNING Simulate scan running
142 SIMULATE_SCAN : FAILED Simulate scan failed
143 SIMULATE_SCAN : SUCCEEDED Simulate scan succeeded
144 SIMULATE_SCAN : PAUSED Simulate scan paused
145 DELETE_PROJECT : SUCCEEDED Delete project succeeded
146 DELETE_PROJECT : FAILED Delete project failed
160 VALIDATE_PROJECT : RUNNING Validate project running
161 VALIDATE_PROJECT : FAILED Validate project failed
162 VALIDATE_PROJECT : SUCCEEDED Validate project succeeded
163 VALIDATE_PROJECT : PAUSED Validate project paused
164 VALIDATE_PROJECT : STOPPING Validate project stopping
165 VALIDATE_PROJECT : STOPPED Validate project stopped

 

Advanced Mode Errors

Status Code Status code string representation Description
500 ERR_POST_CONFIG_FILE_GET Error while uploading config file.
501 ERR_CONFIG_FILE_OPEN Error while opening config file (incorrect format of file.)
502 ERR_INCORRECT_AGENT_ID Error if agent ID mismatches for which config file is uploaded.
503 ERR_CONFIG_VALIDATION Error if config format (JSON) is incorrect.
504 ERR_EMPTY_MIGRATION_ID_AND_PATHS Migration ID is empty but required source and destination paths were not provided.
505 ERR_DUPLICATE_MIGRATION_ID The provided migration ID already exists and is a duplicate.
506 ERR_MIGRATION_NOT_FOUND_ADVANCE No migration was found matching the provided identifier.
507 ERR_MIGRATION_NAME_ID_MISMATCH The migration name does not match the expected value for the given migration ID.
508 ERR_MIGRATION_CONFIG_REQUIRED A migration configuration is required but was not provided.
509 ERR_MIGRATION_CONFIG_UPDATE Failed to update the migration configuration.
510 ERR_MIGRATION_EXCLUSION_RULES_UPDATE The exclusion rules provided for the migration are invalid.
511 ERR_MIGRATION_CONFIG_CREATE_SCHEDULER Failed to create a scheduled job for the migration.
512 ERR_MIGRATION_CONFIG_UPDATE_SCHEDULER Failed to update the scheduled job for the migration.
513 ERR_MIGRATION_CONFIG_SCHEDULER_TIMES The scheduler repeat count is invalid; valid range is 1–20 (or domain-configured max).
514 ERR_MIGRATION_CONFIG_SCHEDULER_FREQUENCY The scheduler frequency is invalid
515 ERR_MIGRATION_CONFIG_SCHEDULER_TIME_IN_PAST The scheduler start time is in the past
516 ERR_MIGRATION_CONFIG_SCHEDULER_ENABLED Job scheduling is not enabled for the agent associated with this migration.
517 ERR_MIGRATION_CONFIG_SYNCDELETES_CONFLUENCE syncDeletes cannot be enabled when Confluence is enabled for the migration.
518 ERR_MIGRATION_CONFIG_UPDATE_SANITIZE_ONFLY The sanitize setting cannot be changed away from "Always On Fly" for this migration config
519 ERR_MIGRATION_CONFIG_UPDATE_SANITIZE_ONFLY_SCHEDULER The scheduler sanitize setting cannot be changed away from “Always on fly” for this migration.

 

Miscellaneous Errors

Status Code Status code string representation Description Comments
600 ERR_JSON_DECODING JSON Decoding, Encoding Error Internal error. Error code 600
605 ERR_JSON_MARSHAL_UNMARSHAL Object Conversion Error: JSON Marshaling, Unmarshaling Error Internal error. Error code 605
610 ERR_URL_PARSE URL Parse Error Internal error. Error code 610
620 ERR_INVALID_OPCODE Invalid Opcode  
621 ERR_WRONG_TYPE_TO_DEACTIVATE Wrong type (Master/Agent) given to deactivate Agent  
622 ERR_TOKEN_MISSING Token not found  
623 ERR_INVALID_DOMAIN Domain invalid  
624 ERR_SEMVER_PARSE Cannot parse a given version (should match with SEMVER format)  
625 ERR_AGENT_CONTAINS_MIGRATION Error when deleting an agent. Cannot delete an agent which has associated migration jobs.  
626 ERR_AGENT_NAME_ALREADY_USED Error if agent has duplicate name.  
627 ERR_MISSING_WORKGROUP Error for missing workgroup ID.  
628 ERR_ACTIVE_MIGRATIONS_LIMIT Error for concurrent running migration limit.  
629 JOB_LIMIT_FILE_COUNT_EXCEEDED_SCANNED Maximum job files limit exceeded. Please split into smaller jobs or contact support to discuss increasing the limits for your domain.  
630 ERR_UI_OUTDATED Token not found.  
631 ERR_FETCH_JOB_LIMITS Error if fetching job limit from Setting Service Manager fails.  
632 ERR_MIGRATION_IN_CONFLICT Error in case of conflicted job. Confluence needs to be enabled for the job.  
633 ERR_MA_UNACCESSIBLE Error in case API is accessed for customer who has MA disabled (This is related to security, not expecting on UI)  
634 ERR_FILTER_PATTERN  The filter pattern entered is invalid.  
635 ERR_FILTER_PATTERN_GLOB The glob filter pattern entered is invalid. Ensure it uses the correct glob syntax (e.g. *.txt, folder/**)  
636 ERR_FILTER_PATTERN_REGEX  The regex filter pattern entered is invalid. Ensure it uses correct regular    expression syntax  
637 ERR_FEATURE_NOT_ENABLED

This is error when feature flag is not enabled, corresponding API should not be accessible. 


Note: This will not impact UI as on UI if feature is not available options will not be there but for backend API check this error is introduced 

 
638 ERR_FALLBACK_FOLDER_PICKER  Error if customer falls into fallback case which is source is too large to scan   
639 UNABLE_TO_FETCH_TOKEN Failed to retrieve the authentication token required to execute  the migration command. Please login again and try the command.   
640 JOB_LIMIT_SIZE_EXCEEDED_SCANNED Maximum job size limit exceeded. Please split into smaller jobs or contact support to discuss increasing the limits for your domain.  
641 ERR_MIGRATION_COMMAND_HUNG The command operation is unsuccessful because the migration job is continuously hung.  
642 ERR_PROJECT_NAME_ALREADY_USED The specified project name is already in use and cannot be reused.  
643 MIGRATION_COMMAND_FORBIDDEN_DEST_PATH_PERM_ERROR Insufficient permissions on the destination path to upload data.  
644 ERR_FILTER_PATTERN_PROJECT Exclusion/filter rules could not be validated due to an error.  

 

State Validation Errors

Status Code Status code string representation Description
650 SCAN_INPROGRESS_ERR Returned as part of running a command when Scan command is already in progress
651 SANITIZE_INPROGRESS_ERR Returned as part of running a command when Sanitize command is already in progress
652 COPY_INPROGRESS_ERR Returned as part of running a command when Copy (Migrate Data) command is already in progress
653 SYNC_INPROGRESS_ERR Returned as part of running a command when Sync (True-Up) command is already in progress
654 PERMS_INPROGRESS_ERR Returned as part of running a command when Migrate Permissions command is already in progress
655 SCAN_REQUIRED_ERR Notifies users that Scan command needs to be executed first
656 SCAN_STOP_UNREQUIRED_ERR Notifies users that Scan command doesn't need to be stopped
657 SANITIZE_STOP_UNREQUIRED_ERR Notifies users that Sanitize command doesn't need to be stopped
658 COPY_STOP_UNREQUIRED_ERR Notifies users that Migrate Data command doesn't need to be stopped.
659 SYNC_STOP_UNREQUIRED_ERR Notifies users that True-Up command doesn't need to be stopped
660 PERMS_STOP_UNREQUIRED_ERR Notifies users that Migrate Permissions command doesn't need to be stopped
661 MIGRATION_INPROGRESS_ERR A Migration Job is running. Additional requests will be denied.
663 SCAN_STOP_INPROGRESS_ERR Error if scan is stopping. Additional requests will be denied.
664 SANITIZE_STOP_INPROGRESS_ERR Error if sanitize is stopping. Additional requests will be denied.
665 COPY_STOP_INPROGRESS_ERR Error if Migrate Data command is stopping. Additional requests will be denied.
666 SYNC_STOP_INPROGRESS_ERR Error if True-Up is stopping. Additional requests will be denied.
667 PERMS_STOP_INPROGRESS_ERR Error if permissions is in stopping state. Additional requests will be denied.
668 SCAN_STOP_REQUIRED_ERR Notify user that scan command required a stop.
669 SANITIZE_STOP_REQUIRED_ERR Notify user that sanitize command required a stop.
670 COPY_STOP_REQUIRED_ERR Notify user that Migrate Data command required a stop.
671 SYNC_STOP_REQUIRED_ERR Notify user that True-Up command required a stop.
672 PERMS_STOP_REQUIRED_ERR Notify user that Migrate Permissions command required a stop.
673 MIGRATE_DATA_INPROGRESS_ERR Error if Migrate Data command is running, additional requests will be denied.
674 MIGRATE_DATA_STOP_INPROGRESS_ERR Error if Migrate Data command is stopping. Additional requests will be denied.
675 MIGRATE_DATA_STOP_REQUIRED_ERR Notify user that Migrate Data command required a stop.
676 MIGRATE_DATA_STOP_UNREQUIRED_ERR Notify user that Migrate Data command doesn't need to be stopped.
677 MIGRATION_CREATION_PAUSED_ERR Notify user that Create Migration has been paused due to agent inactivity.
678 MIGRATION_DELETION_PAUSED_ERR Notify user that Delete Migration has been paused due to agent inactivity.
679 AGENT_DEACTIVATION_REQUIRED_ERR Notify user that agent deactivation is required.
680 AGENT_UPDATE_INPROGRESS_ERR Notify user that agent update is in progress while running any command.
681 AGENT_SCHEDULER_INPROGRESS_ERR Notify user that agent upgrade scheduler in progress
682 EMPTY_FOLDERS_INPROGRESS_ERR Returned as part of running a command when Create Empty Folders command is already in progress.
683 EMPTY_FOLDERS_STOP_UNREQUIRED_ERR Notifies user that create empty folders command doesn't need to be stopped.
684 EMPTY_FOLDERS_STOP_INPROGRESS_ERR Notifies user that create empty folders stop is in progress.
685 EMPTY_FOLDERS_STOP_REQUIRED_ERR Notifies user that create empty folders command required a stop.
686 SCAN_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the scan command.
687 SANITIZE_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the sanitize command
688 COPY_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the copy command
689 SYNC_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the sync command
690 EMPTY_FOLDER_AGENT_INACTIVE_ERR Notifies user that agent is inactive while running the empty folder command.
691 MIGRATE_PERMISSION_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the permission command.
692 CREATE_MIGRATION_AGENT_INACTIVE_ERR Notify user that agent is inactive while running the create migration command
693 FAILED_TO_SEND_MESSAGE_TO_AGENT Notify user that command message not processed due to unstable websocket connection when UI request was received (It could be because of network)
694 FAILED_TO_SEND_MESSAGE_TO_AGENT  Notify user that command message not processed due to unstable web socket connection when UI request was received (It could be because of network) 
695 SCAN_SOURCE_AGENT_INACTIVE_ERR  Error when agent is inactive and scan is requested for source 
696 SCAN_SOURCE_INPROGRESS_ERR  Error when scan command is already in progress and another scan/Upgrade agent is requested for source 
697 SCAN_SOURCE_TIMEOUT_ERR  Error when agent is unresponsive for more than 5 min regarding command running, it will be timeout 
698 SCAN_SOURCE_FILE_NOT_FOUND  This is internal error handling as per implementation mechanism, if snapshot captured by agent is not found. 
699 PROJECT_DELETION_FAILURE_MIGRATION_EXISTS Project deletion failed because one or more active migrations exist under the project.
720 SIMULATE_SCAN_TIMEOUT_ERR The simulate scan command failed because it exceeded the allowed timeout.
721 SIMULATE_SCAN_AGENT_INACTIVE_ERR The simulate scan command failed because the agent is in an inactive state.
722 PROJECT_FORBIDDEN_DEST_SHARED_PATH_ERROR The selected destination path does not have the required permissions.
723 SPLIT_JOBS_NOT_FOUND No recommendation is available for the scan command; the scan needs to be re-initiated.
724 INCORRECT_MIGRATION_CONFIG The migration configuration is in an incorrect or invalid format.
725 VALIDATE_PROJECT_TIMEOUT_ERR The validate project command failed because it exceeded the allowed timeout
726 VALIDATE_PROJECT_AGENT_INACTIVE_ERR The validate project command failed because the agent is in an inactive state.
727 PROJECT_CONFIG_SANITIZE_UPDATE_ERROR The sanitize setting is locked to "Sanitize on the Fly" and cannot be updated once enabled.
728 VALIDATION_INVALID_CONFIG_ERROR Project validation failed due to an invalid project-level configuration; the Sanitize setting must be updated before proceeding.
729 CONFIG_INVALID_OLD_PROJECT_ERROR Simulated scan results are outdated due to new features.
730 PROJECT_MIGRATION_RUNNING_CONFIG_UPDATE_ERROR Project configuration cannot be updated while a migration is actively running under the project.

 

Database Errors

Status Code Status code string representation Description
800 DB_ERR_GET_DOC_NOT_FOUND Firestore Error: Document not found
801 DB_ERR_GET_DOC Firestore Error: Failed to get document due to other reasons
803 DB_ERR_GET_DOCS Firestore Error: Failed to get multiple documents
804 DB_ERR_GET_USER_DOC_NOT_FOUND Firestore Error: User document not found
805 DB_ERR_GET_SELECTED_DOCS

Firestore Error: Failed to get multiple documents

Based on Selected field
806 DB_ERR_GET_USER_DOC_FOR_DOMAIN Firestore Error: Failed to get user document for a particular domain
810 DB_ERR_UPDATE_DOC Firestore Error: Failed to update document
816 DB_ERR_DELETE_DOC Firestore Error: Failed to delete document
820 DB_ERR_CREATE_REF_ID Firestore Error: Failed to create document reference ID
821 DB_ERR_CREATE_DOC Firestore Error: Failed to create document
822 DB_ERR_INCORRECT_COLLECTION_NAME Firestore Error: Incorrect Collection Name provided

 

Authentication Errors

Status Code Status code string representation Description
700 AUTH_ERR_MISSING_USER_COOKIE Authorization error, userID cookie missing
702 AUTH_ERR_INCORRECT_DOMAIN Authorization error, incorrect domain
704 AUTH_ERR_JWT_VALIDATION_MALFORMED Authorization error, JWT (JSON Web Token) validation failed
705 AUTH_ERR_JWT_VALIDATION_INVALID Authorization error, invalid JWT (JSON Web Token) notification
706 AUTH_ERR_JWT_VALIDATION_OTHERS Authorization error, other JWT (JSON Web Token) validation errors
707 AUTH_ERR_JWT_INVALID Authorization error, invalid JWT (JSON Web Token)
708 AUTH_ERR_JWT_GET_CLAIMS Authorization error, fails to decode JWT (JSON Web Token) fields
709 AUTH_ERR_MISSING_CMM_VERIFICATION_ID_COOKIE Authorization error, CMMVerificationID cookie missing
710 AUTH_ERR_MISSING_CMM_USER_ID Authorization error, user ID missing
711 AUTH_ERR_INCORRECT_CMM_VERIFICATION_ID Authorization error, incorrect CMMVerificationID
712 AUTH_ERR_HTTP_POST_REQ HTTP POST request error
713 AUTH_ERR_USER_TOKEN_NOT_FOUND User token missing
714 AUTH_ERR_HTTP_POST_RESP HTTP POST response error
715 AUTH_ERR_HTTP_POST_RESP_STATUS_CODE HTTP POST response status code error
716 AUTH_ERR_HTTP_GET_REQ HTTP GET request error
717 AUTH_ERR_HTTP_GET_RESP HTTP GET response error
718 AUTH_ERR_JWT_SHARED_SECRET_ENV_MISSING Authorization error, shared secret environment variable is missing

 

Websocket Errors

Status Code Status code string representation Description Comments
850 WEBSOCKET_REQUEST_ERR_MISSING_DOMAIN Domain cannot be empty. Only displayed during registration
851 WEBSOCKET_REQUEST_ERR_MISSING_USERNAME Username cannot be empty. Only displayed during registration
852 WEBSOCKET_REQUEST_ERR_MISSING_AGENT_ID Agent Id cannot be empty. Only displayed during registration
853 WEBSOCKET_REQUEST_ERR_INCORRECT_DOMAIN Domain name is incorrect Only displayed during registration
854 WEBSOCKET_REQUEST_ERR_INCORRECT_USERNAME Username is incorrect Only displayed during registration
855 WEBSOCKET_REQUEST_ERR_INCORRECT_AGENT_ID Agent Id is invalid Only displayed during registration
856 WEBSOCKET_REQUEST_ERR_AGENT_STATUS_ACTIVE Agent already in "Active" status Only displayed during registration
857 WEBSOCKET_REQUEST_ERR_GET_USER_DB_FAILURE User missing for Agent Only displayed during registration
858 WEBSOCKET_REQUEST_ERR_GET_USER_DB_NOT_FOUND Control Plane error (DB obj fetch error) Only displayed during registration
859 WEBSOCKET_REQUEST_ERR_INTERNAL_ERROR Control Plane Error (object conversion error) Only displayed during registration
860 WEBSOCKET_REQUEST_ERR_AGENT_TOKEN_FAILURE Fail to fetch internal token for agent Only displayed during registration
861 WEBSOCKET_REQUEST_ERR_SOCKET_UPGRADE Invalid Connection URL (861) Only displayed during registration
862 WEBSOCKET_REQUEST_ERR_AGENT_STATUS_DEACTIVATED Agent in "deactivate" status Only displayed during registration
863 WEBSOCKET_REQUEST_ERR_MISSING_AGENT_VERSION Agent Version is missing  
864 WEBSOCKET_REQUEST_ERR_UNSUPPORTED_AGENT_VERSION Agent version is invalid  
865 WEBSOCKET_REQUEST_ERR_WRONG_AGENT_VERSION Agent version doesn't match with SEMVER format  
866 WEBSOCKET_REQUEST_ERR_INCORRECT_EMAIL The WebSocket request failed because the provided email address is incorrect  
867 WEBSOCKET_REQUEST_ERR_INVALID_USER_PASSWORD The WebSocket request failed due to an invalid username or password.  
868 WEBSOCKET_CONNECTION_ERR_REGISTRATION_FAILED The WebSocket connection could not be established because agent registration failed.  
869 UPDATE_CONFIG_FAILED Failed to update the configuration.  
870 AUTH_FAILED_REQUEST_PASSWORD Authentication failed while attempting to request a password.  

 

Agent Upgrade

Status Code Status code string representation Description
993 AGENT_UPGRADE_RUNNING When upgrade is started, agent disconnects (inactive) and runs the process.
994 AGENT_UPGRADE_SUCCEEDED When agent comes back with its version info, Control Plane judges if upgrade succeeded based on both the current and latest version. If same, succeeded.
995 AGENT_UPGRADE_FAILED When agent comes back with its version info, Control Plane judges if upgrade succeeded based on both the current and latest version. If different, failed.
996 AGENT_UPGRADE_TIMEOUT When upgrade took longer than 5 minutes

 

Agent Retire

Status Code Status code string representation Description
193 AGENT_RETIRE_RUNNING When retirement is started, agent disconnects (inactive) and runs the process.
194 AGENT_RETIRE_SUCCEEDED When does not come back.
195 AGENT_RETIRE_FAILED When agent comes back, Control Plane judges that retirement failed.
196 AGENT_RETIRE_TIMEOUT When retirement took longer than 5 minutes

 

Agent

Status Code Status code string representation Description
0 BLANKERRORCODE Returned when no specific error code has been set. Indicates an unclassified or unrecognized error state.
0 NOERRORCODE Returned when the operation completes with no error. Indicates a successful outcome with nothing further to report.
1000 CONTEXT_CANCELED_ERROR The operation was aborted because the request context was canceled, typically due to a connection close or timeout.
1010 UNSUPPORTED_VERSION_ERROR When the CMM Agent (whose version is not supported by the Control Plane) tries to establish connection with CP, this error is returned.
1011 VERSION_UPTODATE_ERROR When UI requests a CMM Agent update, the agent can already be up-to-date. Control Plane returns this error to prevent further action.
1020 INVALID_COMMAND_DATA_FORMAT_ERROR When a sub-process (spawned by the CMM Agent) is not able to decode the message received from Control Plane, the sub-process exits without any further action and returns this error.
1021 DEST_PATH_CANONICAL_DIFF_ERROR When migration path is canonically different than the path existing on destination.
1030 INVALID_COMMAND_DATA_ERROR Returned when the Agent receives a command with data that is present but cannot be interpreted or is in an unexpected format.
1040 TOO_MANY_OPEN_FILE_HANDLES_ERROR Returned when the Agent has exceeded the allowed number of simultaneously open file handles on the system, preventing further file operations
1050 INVALID_COMMAND_ERROR When Control Plane sends incorrect OPCODE to the CMM Agent, this error is returned to CP.
1060 CREATE_MIGRATION_REPORT_ERROR Returned when the Agent fails to create the migration report file at the start of a migration task.
1070 UPDATE_MIGRATION_REPORT_ERROR Returned when the Agent fails to update an existing migration report during or after a migration task.
1080 INVALID_MIGRATION_REPORT_PATH_ERROR When migration-summary report folder path is invalid, this error is returned to Control Plane
1090 INVALID_EXECUTABLE_PATH When the the CMM Agent binary path fetched from environment variable is invalid, this error occurs.
1100 COMMAND_START_ERROR This occurs when sub-process is unable to be started by the CMM Agent.
1120 PIPE_READ_ERROR Returned when the Agent encounters an error while reading data from a sub-process pipe, causing the operation to terminate.
1130 PIPE_DECODE_ERROR Returned when the Agent is unable to decode the data read from a sub-process
pipe, indicating the data is in an unexpected or corrupted format.
1131 MESSAGE_DECODE_ERROR Returned when the Agent fails to decode an incoming message, indicating the message structure does not match the expected format.
1150 INVALID_MESSAGE Returned when the Agent receives a message that is structurally valid but contains unrecognized or unsupported content.
1160 MIGRATION_LOCK_ERROR Returned when the Agent is unable to acquire the migration lock, typically because another migration operation is already running on the same resource.
1180 AUTH_FAILED_ERROR Returned when the Agent fails to authenticate. This may indicate invalid or expired credentials.
2010 MIGRATION_INVALID_SOURCE_PATH_ERROR This occurs when the source mentioned in create-migration step is invalid.
2011 MIGRATION_INVALID_SOURCE_TYPE_ERROR This occurs when the source is invalid type mentioned in create-migration step (non-local)
2012 MIGRATION_INVALID_SOURCE_INFO_ERROR This occurs when the valid information is not accessible in create-migration step
2013 MIGRATION_INVALID_SOURCE_ABS_ERROR This occurs when cannot access to the absolute path in create-migration step
2015 MIGRATION_INVALID_DESTINATION_PATH_ERROR The destination path is invalid
2016 MIGRATION_FORBIDDEN_DEST_SHARED_PATH_ERROR The user does not have permission to copy data to the destination folder. Editor access is required to run the job.
2017 MIGRATION_NOT_FOUND The specified migration could not be found.
2018 MIGRATION_FORBIDDEN_DEST_SHARED_PATH_PERM_ERROR The agent owner does not have sufficient permissions on the destination folder; Editor access is required to run the job.
2030 MIGRATION_CREATE_ERROR Returned when the Agent fails to create a new migration entry, typically due to an issue with the local migration store.
2040 MIGRATION_UPDATE_ERROR This occurs when the CMM Agent is unable to update the attributes related to a migration in migration-info file.
2050 MIGRATION_DELETE_ERROR Returned when the Agent fails to delete a migration entry from the local migration store.
2060 DISK_HASH_CREATE_ERROR This occurs when the CMM Agent is unable to create persistent data store locally (i.e., diskhash file).
2070 DISK_HASH_DELETE_ERROR Returned when the Agent fails to delete the disk hash file associated with a migration, which may affect future incremental sync operations.
2080 MIGRATION_NOT_FOUND_ON_SOURCE The cmmagent subprocess is running in the background. Please stop the process and retry the migration command.
2090 MIGRATION_FINALIZE_ERROR If any error occurs during finalize migration, this error is returned.
2100 DISK_HASH_LOAD_ERROR When the CMM Agent is unable to load/read the persistent data store (i.e., diskhash) during copy/sync, this is returned.
2200 MIGRATION_RUNNING_DISKHASH_ERROR The agent was upgraded from a significantly older version, making existing migration jobs incompatible; existing migrations must be recreated and Confluence mode must be enabled to prevent data loss.
3010 SCAN_INVALID_EXCLUDE_RULE_ERROR Returned when one or more exclusion rules provided for the scan are invalid or cannot be parsed, preventing the scan from starting.
3020 SCAN_REPORT_FOLDER_ERROR When the CMM Agent is unable to get the scan-report folder location while scanning the source data, this is returned.
3030 INVALID_SOURCE_PATH_ERROR When the source path/root folder path is invalid while scanning the data source, this is returned.
3040 SCAN_FAILURE_ERROR When any fatal error occurs that could stop the scanning step (other than mentioned above) while scanning the data-source, this error is returned. It means that scan has failed for the current source path.
3050 SCAN_FAILURE_50K_LIMIT_ERROR When a folder contains more than 50,000 files or folders
3060 SCAN_FAILURE_PRE_CHECK The scan failed during pre-check because one or more parameters did not pass validation; the issues must be resolved before the migration job can proceed.
3070 SCAN_FAILURE_NOTHING_TO_MIGRATE The scan failed because there is no data eligible for migration, which may be caused by exclusion rules filtering out all content or the folder containing only Egnyte-incompatible items.
4010 SANITIZE_RENAME_ERROR If any error occurs while sanitizing/renaming the files/folders, this is returned.
4020 SANITIZE_REPORT_FOLDER_ERROR If the CMM Agent is unable to find the sanitize folder location for a particular migration-id in the LocalAppData/egnyte-agent (for Windows), this is returned.
4030 SANITIZE_INVALID_SCAN_RESULT_ERROR Before starting the Sanitize operation, CMM Agent does a scan on the source to be sanitized. If the Agent finds any error while scanning the source, this error is returned.
5010 COPY_FILTER_FFL_ERROR Returned when the Agent fails to apply the file filter list during the copy operation, preventing files from being correctly selected for upload.
5030 COPY_UPLOAD_REPORT_FOLDER_ERROR Returned when the Agent fails to create or access the upload report folder required to track the copy operation's progress.
5040 COPY_INVALID_SCAN_RESULT_ERROR During the Migrate Data operation, if the CMM Agent is unable to find the scan-report that was generated in scan operation, this is returned
5050 UPLOAD_FAILURE_ERROR If the file is unable to upload to destination domain for any reason, this error is returned.
6010 PFFL_FETCH_ERROR During Sync operation, if the CMM Agent encounters any error while fetching the pFFL (partial FFL) from Egnyte CFS, this error is returned.
6020 PFFL_REPORT_PATH_ERROR During Sync operation, if the CMM Agent is unable to create local persistent data store for pFFL (partial FFL), this error occurs.
6030 DISK_HASH_PATH_ERROR During Sync operation, if the CMM Agent is unable to find the path for persistent data store, this error occurs.
6040 SYNC_UPLOAD_REPORT_FOLDER_ERROR During Sync operation, if the CMM Agent is unable to find the location (or path is invalid) for "status" folder then this error occurs. This "status" contains the success and failure reports that shows which file is successfully uploaded and which encountered error.
6050 SYNC_DIFF_CALCULATE_ERROR During Sync operation, if there is any error occurred while diff calculation step, then error occurs.
6060 SYNC_FAILURE_ERROR Returned when the Agent encounters a critical failure during the sync operation, causing it to terminate before completion.
6070 DISKHASH_DELETE_ERROR Returned when the Agent fails to delete the disk hash file during a sync operation, which may affect the accuracy of future sync runs.
6080 DISK_SPACE_NOT_ENOUGH_ERROR During sanitize operation, if not enough space available to support.
6081 JOB_ABORTED_LOW_MEMORY The system does not have sufficient RAM available; free up memory by stopping unnecessary applications or increase the total system RAM.
6090 SPEED_TEST_TIMEOUT_ERROR The speed test could not complete within the maximum allowed time limit.
7010 PERMISSION_MIGRATION_IN_PROGRESS If the user tries to restart a Permission migration which is still in progress, this error occurs.
7020 PERMISSION_TRANSLATION_ERROR Permissions Extraction (1), Permissions Translation (2), and Permissions Apply to Destination Domain (3) are the three steps in permissions-migration. If any errors occur in the Permissions Translation step, this error occurs.
7030 PERMISSION_APPLY_FAILURE If any errors occur in the Permissions Application step, this error is returned.
8010 UPDATE_CMMAGENT_ERROR Unable to download the latest CMM Installer.
8020 AGENT_INSTALLER_URL The Installer URL is invalid.
8030 AGENT_VERSION_SAVE_FILE Unable to save upgrade info to a temp file.
8040 CMM_INSTALLER_EXECUTION Unable to execute CMM Installer.
9010 EMPTY_FOLDER_CREATION_FAILURE_ERROR Error occurred during create empty folders command.
9020 EMPTY_FOLDER_INVALID_SCAN_RESULT_ERROR Error occurred when scanning the files during create empty folders command.
9030 EMPTY_FOLDER_DELETION_ERROR Problem occurred while deleting empty folders.
9040 SCAN_SOURCE_AGENT_UNSUPPORTED_VERSION_ERROR Error if customer is on lower agent version from when this feature is expected.
9050 SCAN_SOURCE_INVALID_FOLDER_HIERARCHY This is internal error handling as per implementation mechanism, if unable to create snapshot
9060 SCAN_SOURCE_FILE_CREATION_ERROR This is internal error handling as per implementation mechanism, if unable to create file out of snapshot.
9070 SCAN_SOURCE_FILE_UPLOAD_ERROR This is internal error handling as per implementation mechanism, if unable to upload snapshot data file.
9080 FILE_SYNCHRONISE_REVIEW_TRUE_UP_ERROR The True-up command has been paused because unusual deletions were detected; the user must review and confirm the files scheduled for deletion at the destination before proceeding.
9090 INACCESSIBLE_PATH_TRUE_UP_ERROR The True-up command has been paused because one or more source paths are currently inaccessible; the user must review the inaccessible paths and confirm how to proceed.
9100 SYNC_DELETES_TRUE_UP_ERROR The True-up command has been paused due to both unusual deletions and inaccessible file paths detected; the user must review and confirm actions for both before proceeding.
9110 INVALID_SIMULATE_SOURCE_PATH_ERROR The simulate scan command failed because the provided source path is invalid.
9120 SIMULATE_SCAN_FAILURE_ERROR The simulate scan command failed due to an error on the agent side.
9130 SPLIT_JOBS_ERROR The simulate scan command failed due to a split job pattern failure.
9140 VALIDATE_COMMAND_ERROR The validate command operation failed.
9150 NON_COMPATIBLE_AGENT_VERSION_FOR_FEATURE The command is not supported by the current agent version; the agent must be upgraded to the latest version.
50010 SERVICE_STOPPED_ERROR Problem occurred while stopping service.
50020 WEBSOCKET_CONNECTION_ERROR Problem occurred with web-socket connection.
50030 MIGRATION_RUNNING_ERROR Problem occurred while running Data Migration or True-Up command.
50040 FIREWALL_BLOCKED_ERROR Firewall preventing Migration App from connecting.

 

User Activity

Status Code Status code string representation Description
13 DOWNLOAD_MIG_JOB_REPORT Tracks the user activity of downloading a migration job report.

 

Have an Idea or Feedback?

For feature requests or suggestions, feel free to submit them on Product Board, and be sure to mention Migration App in the text.

For more complex requests that would benefit from providing screenshots or other attachments, submit them to Egnyte Support. Be sure to include Migration App in the email title. Our Support team will push your comments to the Product team for consideration.

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