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What if I Am Unable to Execute Any Commands in Migration App?



Any user of the Migration App. 

What does it mean when Migration actions button is grayed out so I can't select any commands?

It's possible the source Agent is no longer connected to the cloud. This can be confirmed in the right hand Migration Overview column on the Migration Details page.



If the CMMAgent is not active for any reason, the Migration actions button will be grayed out. This can happen if the CMMAgent doesn't have network connectivity or if the Agent service has stopped running on the host Windows system. You can start the CMMAgent service by navigating to Windows Services and restarting the CMM-Agent Service.


Questions? Feature Requests? Other Feedback?

If you have feature requests or suggestions, feel free to submit them on our Product Board, and be sure to mention Migration App in the text.

For more complex requests that would benefit from providing screenshots or other attachments, you may submit them to support@egnyte.com. Be sure to include Migration App in the email title. Our Support team will push your comments to the Product team for consideration.




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