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Manage Users

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Administrators and Power Users with the can manage Power Users and/or Standard Users role can take a multitude of actions on users from the Users & Groups tab.

  • Navigate to Settings -> Users & Groups -> Users
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  • Hover over on the user’s record and click on Details.
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Edit User Profile

  • Navigate to Profile or click on Edit user profile.
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    Admin or Power user will have the option to edit the following details for the Standard user:

      • Email: Editing the email address will trigger a confirmation email to the new email address. 
      • First name: First name of the user.
      • Last name: Last name of the user .
      • User expires: Automatic expiration date or time frame for the user.
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Change User Type 

  • Click on change user type in the edit profile section.
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  • Select the desired user type from the dropdown and click Save.
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Reset Password

  • Click on Reset password option in the edit profile screen.
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  • Clicking the Confirm button will reset the user’s password.
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  • The user’s password will be reset and an alert will appear.
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Change Username

  • Click on Change username in the edit profile screen.
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  • Click on I understand, continue to acknowledge.
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  • Enter the new username and click on Save. An email notification will be sent to the user for confirmation.
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Deactivate User 

  • Click on Deactivate user in the edit profile screen.
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  • Click Confirm to Deactivate the user’s Account.
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Deactivate user cannot login but the account and the data in their Private Folder will remain in Egnyte.

The Admin or Power user can reactivate the user from the edit profile section. The Deactivate user option changes to Activate user for all the deactivated accounts.

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Delete User

  • Click on Delete user in the edit profile screen.
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  • Click Confirm to delete the user account.
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All information, including user’s Private Folder data, will be deleted.

Automatic Expiration Policy for Standard Users

Automatic expiration policy can be set up for Standard Users while creating a new account or from the edit profile options.

  • Set-up the automatic expiration from User expires dropdown while creating a new account or editing an existing user’s profile.
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  • The default option is Never.
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    • Never: Automatic expiration does not apply for the standard user. 
    • Deactivate on date: The user account will automatically expire on the date selected.
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    • Deactivate after inactivity: Select the period of inactivity as 1/3/6/12 months. The user account will automatically expire if there is no activity in the selected time frame.
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    • Delete on date: The user account will automatically delete on the selected date.
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  • The application expiration policy is displayed in the user’s profile.
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  • The expiration policy details are also available in the user’s listing in Settings -> Users & Groups -> Users -> Hover over on the Status to view the Expiration rule .
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When a user account is reactivated after being deactivated due to inactivity, the system still counts inactivity from the last login date. If the account is reactivated, the user will have only 7 days to record an activity before it is deactivated again automatically.

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