WebEdit for Administrators

Features

WebEdit is available by default to all users. If you don't want your users to access this feature, you can disable it by going to the Configuration tab from Settings and selecting Applications from the list. Scroll down until you see the WebEdit section. Once you have disabled the setting, users will no longer see the Edit on your desktop option from the menu. Users will now be forced to download a copy of the file and upload the changes or edit the documents through Desktop App.

Webedit_disable.png

Mass Deployment

Administrators can mass install WebEdit on Windows computers silently across your organization. Deploy the .msi file normally. There are no optional parameters to set, and you can run "/?" to see all requirements. Make sure you choose a location to house the .msi file. There is currently no mass deployment option for Mac.

Command: MSIEXEC /i {path to downloaded msi file}

Troubleshooting

  • If WebEdit is installed, but you're seeing an error about needing to install it, check the following:
    • WebEdit versions before 2.2.5 will cease to work after June 22nd, 2018. If you are running a version prior to 2.2.5, you need to upgrade to 2.2.5 or later.
    • If version 2.2.5 is installed, it may not be running. You can run it on Windows by choosing Egnyte WebEdit from the start menu. On Mac, you can choose Egnyte WebEdit from the applications folder.
    • Microsoft Edge users on the latest Windows 10 updates may see errors about WebEdit not being installed if they have added their Egnyte domain to the trusted sites or intranet zone in Internet Options.
    • Internet Explorer's Enhanced Protection Mode blocks access to WebEdit and other applications running on localhost.
    • If you're sure that WebEdit is running, access to it may be blocked by security software on your computer. Try accessing https://webedit.egnyte.com:9404/webedit/version and verify that it shows the version of WebEdit. If it doesn't show the version, contact support for options.
  • Mac users may see the error message below when attempting to download and install WebEdit. Follow these instructions from Apple to successfully install WebEdit for Mac.

  • WebEdit does not work with Windows 8 Metro Mode.

  • WebEdit will not automatically lock .txt files when they are opened. This is because text editors typically load files in memory and do not lock the file on disk.

  • On-screen notifications will not appear for OS X users running 10.7 or lower.

  • Mac users may see a slight delay (up to 5 seconds) between when they save a file and when the new version of the file appears in the web UI.

  • WebEdit is not compatible with remote desktop solutions.

  • Office 2010 users may notice an issue where they open an Excel workbook with WebEdit, make a change without saving, and then are unable to open additional Excel workbooks. To open additional workbooks, simply select another cell in the first workbook.
  • Office 365 - Microsoft Store version will not work correctly with WebEdit. Re-install Office 365 with Click-to-Run version will resolve the issue.

Additional Resources

The documents below contain more helpful information: installation instructions, information about where WebEdit files are temporarily stored, and uninstall instructions. When uninstalling the client, Mac users should use this client.

Egnyte WebEdit for Windows

Egnyte WebEdit for Mac

Egnyte Community

Egnyte Community

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