If you have a lot of users that will be using the Egnyte Mobile App, save time by installing the application for multiple users at once using a Mobile Device Management (MDM) service. There are many MDM options available. AirWatch or MobileIron are preferred.
Setup
Each MDM is slightly different, so we have created separate guides for the common mobile management solutions that we support.
Note: We recommend not locking the app to a specific version.
MobileIron
3. Review that you’ve selected the right app and hit Next again, where you can set your distribution filters for the App Catalog to mass deploy the app. Anyone who can install the app from the App Catalog will be considered a managed device. Click Next when you’re done.
Optional:
- You can auto-install our app on managed devices so that your end-users don’t even need to search for the app in the app catalog.
Scalable Authentication Assist (Optional)
To help onboard your managed users faster, you can pre-install and pre-fill some of your end user’s input fields through your MDM. This option is only available if you’ve purchased the Egnyte Device Control package. If you’re interested in purchasing this, please reach out to your Account Manager. When your users open the app, they will simply open the app and type in their password.
Note: Single sign-on users will still have to type in both username and password, but no longer need to fill in the domain field.
In the App Policy view, choose to add the following key-value pairs so that these values are injected into your end user’s device for a seamless authentication experience.
Key |
Value |
Notes |
login |
<user's username or email> |
This field is ignored when the field useSSO is set to true. The value should be filled with a MobileIron variable so that each of your end user's devices will have this field prefilled with their username or email. The available variables that you can select from can be found under the Admin -> Attributes section in your Mobile Iron portal. This value can't be read if the company uses SSO login. Username must follow set convention to work. |
domain |
<domain name> |
iOS: <domain name>.egnyte.com Android: <domain name> |
deviceEntitlementToken |
<String> |
This string needs to match what is set in the Web UI Device Control panel. |
useExternalBrowser |
<boolean> |
(Available for iOS only): By default, the value is set to false, and the app uses the standard WebView and calls are made through the Safari browser. When the value is set to true, the app uses the browser set as the default one for SSO prompts.iOS: <domain name>.egnyte.com Android: <domain name> |
AirWatch
1. From your AirWatch admin console, choose Apps & Books from the left-side menu, then choose the Public tab, then Add Application.
4. Now, Egnyte should be added to your list view. Select the row’s radio button and choose to Edit Assignment. Click Publish on the next screen to finish.
Optional:
- You can choose a Silent Install setup to auto-install (mass deployment) our app on managed devices.
Scalable Authentication Assist (Optional)
To help onboard your managed users faster, you can pre-install and pre-fill some of your end user’s input fields through your MDM. This option is only available if you’ve purchased the Egnyte Device Control package. If you’re interested in purchasing this, please reach out to your Account Manager. When your users open the app, they will simply open the app and type in their password.
Note: Single sign-on users will still have to type in both username and password, but no longer need to fill in the domain field.
In the App Policy view, choose to add the following key-value pairs so that these values are injected into your end user’s device for a seamless authentication experience.
Key |
Value |
Notes |
login |
<user's username or email> |
This field is ignored when the field useSSO is set to true. The value should be filled with an AirWatch variable so that each of your end user's devices will have this field pre-filled with their username or email. The available variables that you can select from can be referenced under the Insert Lookup Value button, on the right side of the input box. This value can't be read if the company uses SSO login. Username must follow set convention to work. |
domain |
<domain name> |
iOS: <domain name>.egnyte.com Android: <domain name> |
deviceEntitlementToken |
<String> |
This string needs to match what is set in the Web UI Device Control panel. |
useExternalBrowser |
<boolean> |
(Available for iOS only): By default, the value is set to false, and the app uses the standard WebView and calls are made through the Safari browser. When the value is set to true, the app uses the browser set as the default one for SSO prompts.iOS: <domain name>.egnyte.com Android: <domain name> |