To enable FTP or SFTP for the Egnyte domain, follow these steps:
- While signed in as an Admin, navigate to Settings and then to Configuration.
- Choose Applications from the left side and scroll down to the FTP section.
- Admins can decide to enable FTP, SFTP or both:
- Click to Enable FTP and choose the types of users that will be allowed to use FTP (Admins or Admins & Power Users).
- Click to Enable SFTP and choose the types of users that will be allowed to use SFTP (Admins, Admins & Power Users, or Admins & Assigned Users).
- For SFTP, Choose the SFTP Authentication Method, Password (Basic Auth) or SSH Key.
- Click Save
FTP is NOT recommended as a migration tool. For data transfers exceeding 50GB in total, it is recommended to use Egnyte's Migration App.
If a user received one of the error messages below, it means that the service has not been enabled for the domain or for their user type. An Administrator will need to enable it using the steps above.
SFTP access is not available to this user.
Contact your account Administrator for details.SFTP access is not available to this domain.
Contact your account Administrator for details.