Welcome to
Help Desk

Product Updates
Training
Support
Ideas Contact Support

Egnyte iOS App ver 8.32.2 - Miscellaneous Improvements

External Release Notes: Egnyte iOS App version 8.32.2 (September 11, 2024)

Issues Addressed

Improved Photo Upload Reliability 

Users intermittently encountered a 401 error when uploading photos to the Egnyte Mobile app. The error stemmed from authentication issues, causing uploads to fail. The app has been enhanced to handle the 401 responses better, preventing this error from recurring. Users can now upload photos smoothly and without interruption.

Access Issue for Deeply Nested Folders

Users encountered an Unable to load file error when accessing documents in folders nested 10 levels deep or more. This problem was due to file path length limitations in iOS. Storage method has been optimized to allow access to files in more deeply nested subfolders, ensuring smooth document access without errors.

Incorrect Timestamps on Uploaded Photos

The app previously displayed the Last Modified date under the Created label in the photo file details, causing confusion. To address this, the label has been updated to "Modified" for accuracy. Capturing and displaying the original date when the photo was first taken has been logged as a separate feature request.

Additional Information And Resources

Downloads

Visit the Apple AppStore to download the latest version of the Egnyte iOS Mobile App (v8.32.1) or update your existing app to the newest version on all your devices. Please note that it may take up to seven days for the latest version to propagate to all users' devices. However, you can manually upgrade your app immediately after the release.

Was this article helpful?
0 out of 0 found this helpful

For technical assistance, please contact us.