Egnyte Mobile Application introduces Egnyte Copilot which is an AI-driven conversational interface. It allows users to efficiently use Knowledge Bases to retrieve information.
Switch Between Knowledge Bases
Invoke a Knowledge Base
- Navigate to Copilot Hub.
- An onboarding screen appears. To learn more about the Knowledge base, click Learn More.
- Click on Get started. A list of Knowledge Base appears.
- Click on the knowledge base to start asking questions. Users can type in their questions in the input bar on the knowledge base. Asking brief and specific questions generates the best answers. Multipart questions, when asked separately, generate better answers.
- Additionally, sources are provided with each of the answers for users to verify the information if they wish to. For critical decisions, users are advised to cross-verify answers from original documents. The answer can be copied and marked as helpful or not helpful.
- View more option provides a detailed answer.
Contextual Invoking
A folder with the Sparkle icon badge indicates a Knowledge base.
User can Invoke the Knowledge Base from the 3 dots menu.
When Knowledge Bases are invoked from a folder view that is a part of any of the knowledge bases, no further selection is required. The user can directly interact with the target knowledge base in this scenario.
Switch Between Knowledge Bases
Click on the dropdown menu and select the target knowledge base
Known Limitations
- This product offering works only on textual data usually found in PDFs, DOCs, or PPTs. Click here to see the list of all supported files.
- Knowledge Base will not be able to provide satisfactory answers in the following scenarios:
- Questions where aggregation or other mathematical operations are required to be executed to find the answer, eg:
- What are the total sales for the year 2024?
- Questions where inference needs to be drawn by considering multiple information sources:
- What is the largest proposal?
- Which district has the highest population density?
- What was the most expensive project?
- Questions related to file count:
- How many files are present in this folder?
- For January, how many receipts exist?
- Questions where aggregation or other mathematical operations are required to be executed to find the answer, eg: